Tiffany Allen
Mason City,IA
Summary
Dedicated and ambitous Certified Nursing Assistant with proven expertise in patient care and team collaboration, demonstrated during tenure at MercyOne North Iowa Medical Center. Excelled in enhancing patient satisfaction through compassionate, knowledgeable, and personalized care. Adept at balancing urgent patient care needs with high-level support to nursing staff, achieving significant reductions in fall incidents. Skilled in electronic charting and patient relationship building, embodying reliability and attention to detail. Always continuing to learn and grow in my role.
Overview
18
18
years of professional experience
Work History
Certified Nursing Assistant
MercyOne North Iowa Medical Center
2024.03 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Certified Medical Assistant
MercyOne Pediatric & Adolescent Clinic Clear Lake
2013.07 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Measured patient spirometry.
Certified Nursing Assistant
Concord Care Center
2023.05 - 2023.08
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built rapport with patients and families, providing emotional support during difficult times.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Certified Medication Aide
Clearview Care Center
2006.05 - 2007.08
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Turned and repositioned patients to prevent bedsores.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated personal hygiene management, feeding and ambulation.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
No Degree - Obtaining My A.D.N
North Iowa Area Community College
Mason City, IA12.2026
Associate of Applied Science - Medical Assisting
Kaplan University
Mason City, IA06.2013
Skills
- Compationate about Patient Care
- Reliable team player
- Basic Life Support
- Bedside manner
- Vital signs monitoring
- Recording vital signs
- Safety Precautions
- Electronic Charting
- Patient-focused care
- Adaptable
- Urinary Catheter Care
- Ambulation Assistance
- Inpatient Care
- Geriatric Care
- Patient relationship building
- Complex Problem-Solving
Timeline
Certified Nursing Assistant
MercyOne North Iowa Medical Center
2024.03 - Current
Certified Nursing Assistant
Concord Care Center
2023.05 - 2023.08
Certified Medical Assistant
MercyOne Pediatric & Adolescent Clinic Clear Lake
2013.07 - Current
Certified Medication Aide
Clearview Care Center
2006.05 - 2007.08
No Degree - Obtaining My A.D.N
North Iowa Area Community College
Associate of Applied Science - Medical Assisting
Kaplan University
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