Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tiffany Allen

Atlanta,GA

Summary

Reliable and enthusiastic professional with experience in reception, concierge, and customer service. Skilled in customer engagement, problem resolution, and software operations. Known for remaining poised in busy environments.

Overview

9
9
years of professional experience

Work History

Hairstylist

SELP EMPLOYED
Atlanta, GA
05.2015 - Current
  • Welcomed and assisted customers, handled phone inquiries and scheduled appointments.
  • Offered professional recommendations on hairstyles and hair care based on client consultations.
  • Executed hair care services as per the preference of clients
  • Provided guidance to customers on appropriate methods of sustaining hair quality at home
  • Advised clients on appropriate product selections based on their specific needs.
  • Ensured efficient supply tracking for styling services.
  • Developed relationships with new clients by receiving referrals from existing customers.

Guest Experience Host

HYATT HOUSE
Nashville, TN
01.2024 - 05.2024
  • Delivered warm greetings and provided facility information to arriving guests.
  • Delivered exceptional customer service to enhance guest satisfaction.
  • Offered directions and answered guest questions for smooth navigation around the facility.
  • Ensured the facility was consistently neat and tidy in every area.
  • Supported housekeeping staff in daily tasks including changing linens and bathroom cleaning
  • Directed guests to other attractions, locations and events throughout park.

Front Office Assistant

ICARE DAYCARE
Atlanta, GA
03.2020 - 01.2024
  • Attended to incoming call inquiries, promptly addressed voicemail messages, and facilitated call transfers as required.
  • Provided prompt responses to office phone calls and email inquiries while efficiently managing appointment schedules and documenting relevant details.
  • Enhanced overall customer service while attending to a significant number of guests.
  • Assisted colleagues with administrative tasks, actively taking on extra duties during busy periods.
  • Assisted with event planning and coordination, contributing to successful office events.
  • Managed billing and payments, ensuring accurate financial transactions.

Education

High School Diploma -

WHITNEY M YOUNG JOB CORP
Simpsonville, KY
08-2002

Skills

  • Networking expertise
  • Relationship building and management
  • Customer Service
  • Event Planning
  • Guest Relations
  • Concierge support
  • Computer Skills
  • Knowledge of local area

Affiliations

CROCHETING AND EVENT PLANNING

Timeline

Guest Experience Host

HYATT HOUSE
01.2024 - 05.2024

Front Office Assistant

ICARE DAYCARE
03.2020 - 01.2024

Hairstylist

SELP EMPLOYED
05.2015 - Current

High School Diploma -

WHITNEY M YOUNG JOB CORP

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Tiffany Allen