Caring and compassionate Graduate Nurse with an Associate's Degree in Applied Sciences from Lawson State Community College. Applies nursing process and performs delegated functions under direction and supervision of Registered Nurse. Collaborates with patient and family to offer theory-based nursing care and coordinates care delivery with members of interdisciplinary team.
Overview
18
18
years of professional experience
Work History
Registered Nurse, Cardiac Telemetry
Princeton Baptist Medical Center
07.2023 - Current
Improved patient outcomes by consistently monitoring cardiac telemetry and promptly responding to critical changes.
Provided comprehensive cardiac education to patients and families, empowering them in self-care management postdischarge.
Ensured optimal clinical outcomes for cardiac patients through timely identification of potential complications and prompt intervention.
Optimized patient outcomes in high-stress scenarios by remaining calm, focused, and utilizing critical thinking skills to provide appropriate interventions.
Reduced medication errors by diligently verifying all orders and maintaining accurate documentation.
Enhanced continuity of care by effectively collaborating with interdisciplinary teams during shift handoffs and patient transfers.
Promoted a culture of safety within the unit, adhering to strict infection control protocols and proper handling of medical equipment.
Elevated the quality of patient care by participating in continuous improvement initiatives and incorporating evidence-based practices into daily nursing tasks.
Optimized use of telemetry equipment, conducting regular checks and maintenance to ensure reliability and accuracy in monitoring.
Assistant Store Manager
Tractor Supply Company
08.2013 - 08.2018
Trained new employees on proper protocols and customer service standards.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Created and maintained safe and secure work environments for employees.
Assisted in recruiting, hiring and training of team members.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Analyzed customer feedback and implemented strategies to improve customer experience.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Rotated merchandise and displays to feature new products and promotions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
3rd Keyholder
HomeGoods
04.2008 - 04.2010
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Prepared and submitted reports to keep management informed of sales activities and progress.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Mentored new sales associates to contribute to store's positive culture.
Marked-down clearance items and relocated merchandise to proper store areas.
Managed customer needs and delegated tasks to employees for optimal coverage.
Managed store personnel by delegating tasks and supervising daily operations.
Dietary Aide
Samaritas Senior Living
08.2006 - 04.2008
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Developed and implemented nutrition care plans.
Participated in medical staff meetings and other committees related to nutrition care.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Obtained and evaluated dietary histories of individuals to plan nutritional programs.
Monitored food safety and sanitation standards in food service areas.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Discarded outdated food products and maintained waste disposal procedures.
Developed and maintained accurate nutrition records and databases.
Served meals to residents in accordance with established schedules and dietary procedures.
Education
Associate of Applied Science - Nursing
Lawson State Community College
Bessemer, AL
05.2023
High School Diploma -
Cadillac Senior High School
Cadillac, MI
05.2006
Skills
Patient Safety
Patient Care Assessment
Confidentiality and HIPAA
Compassionate and Caring
Microsoft Office
Issue and Conflict Resolution
Business Management Principles
Team Leadership
Project Implementation
Supporting Daily Living Needs
Clear Patient Communication
Administer Medication
Timeline
Registered Nurse, Cardiac Telemetry
Princeton Baptist Medical Center
07.2023 - Current
Assistant Store Manager
Tractor Supply Company
08.2013 - 08.2018
3rd Keyholder
HomeGoods
04.2008 - 04.2010
Dietary Aide
Samaritas Senior Living
08.2006 - 04.2008
Associate of Applied Science - Nursing
Lawson State Community College
High School Diploma -
Cadillac Senior High School
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