TIFFANY ALONSO
Miami,FL
Summary
Hardworking and reliable Swimming Instructor with strong ability in Communication. Offering Patience and Positive attitude. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Soflo Nutrion
Miami, FL
02.2024 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Front Desk Receptionist
Ocaquatics Swim School
Miami, FL
06.2022 - 06.2023
- Performed data entry into computer systems to maintain accurate records of customer information.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Assisted with scheduling appointments for clients and visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Maintained a clean and organized reception area to uphold company image.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
Education
Associate of Arts - Business Administration and Management
Miami Dade College
Miami, FL06.2024
High School Diploma -
Miami Palmetto Senior High School
Miami, FLSkills
- Group and Individual Instruction
- Special Needs Education
- Communication and Interpersonal Connection
- Customer Service
- Time Management
- Goal Setting
- Reliable and Responsible
- Relationship and Community Building
- Efficient cash handling
Certification
- Water Safety Instructor Certification-2022
- CPR Certification-2022
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Timeline
Barista
Soflo Nutrion
02.2024 - Current
Front Desk Receptionist
Ocaquatics Swim School
06.2022 - 06.2023
- Water Safety Instructor Certification-2022
- CPR Certification-2022
Associate of Arts - Business Administration and Management
Miami Dade College
High School Diploma -
Miami Palmetto Senior High School
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