Tiffany Anderson

Patient Access Specialist

Houston Healthcare Perry

07.2007 - Current

Obtain patient's insurance information and determined eligibility for benefits for specific services rendered.
Collect and entered patient demographic and insurance data into computer database to establish patient's medical record.
Utilize knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Secure patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Receive patient deductibles and co-pay amounts and discuss options to satisfy remainder of patient financial obligations.
Perform patient scheduling and registration functions to serve as initial contact point for medical office visits.
Identify insurance payment sources and list payers in proper sequence to establish chain of payment.
Obtain signatures from financial responsibility and treatment procedures from patients or guardians.
Perform patient pre-admission, admission, transfer and discharge activities.
Prepare patient identification band and complete admissions papers.
Collect and validate patient demographics and insurance information.
Clear understanding of HIPPA rules and insurance protocols.
Customer service skills in all interactions with both external and internal customers.
Social and communicative with high regard for sensitive and confidential information.
Contact insurance companies for patient medical billing operations.
Train new staff on hospital processes and procedures.
Educate patients on importance of preventive health care and insurance coverage.
Manage over 50+ registrations per day.
Address bad debts in line with set protocols.
Coordinate patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
Provide excellent customer service by promptly answering patient inquiries.
Contact patients on annual renewal dates to offer assistance.
Resolve patient billing issues in line with established guidelines.
Stay calm under pressure to and successfully dealt with difficult situations.
Secure patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Collect and entered patient demographic and insurance data into computer database to establish patient's medical record.
Utilize knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Obtain patient's insurance information and determined eligibility for benefits for specific services rendered.

Summary

Overview

Work History

Patient Access Specialist

Education

Associate of Applied Science - Business Management

Associate of Applied Science - Business Technology

Skills

Certification

Languages

Timeline

Patient Access Specialist

Associate of Applied Science - Business Management

Associate of Applied Science - Business Technology

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