Tiffany Anderson
Baltimore,Maryland
Summary
Diligent Medical professional focused on healthcare outcomes with a dedication to prompt project completion and continual adaptation. Knowledgeable in all facets of medical laboratory testing. Familiar with TJC, OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach, offering 10 years of industry expertise.
Overview
12
12
years of professional experience
Work History
CLINICAL LAB ASSISTANT II HLA
THE UNIVERSITY OF MARYLAND MEDICAL CENTER
09.2020 - Current
- Perform duties associated with receipt, coordination, shipment, and transport of donor and patient blood samples, including ordering, receiving, inspecting, and preparing for testing
- Meet performance and productivity standards
- Perform daily equipment maintenance checks as directed
- May assist with the routine maintenance, troubleshooting, and repair of laboratory equipment and software maintenance
- Recognize testing irregularities, identify the cause, determine the solution, and resolve the problem or refer it to the appropriate level
- Perform and review quality control as directed
- Communicate with hospital or transfusion facility personnel to report patient findings and receive orders
- May consult and communicate with personnel at other medical facilities to facilitate resolutions to problems and address internal and external customer needs
- Assist in evaluating and implementing new laboratory techniques and procedures.
- Supported quality assurance initiatives, ensuring adherence to regulatory standards and best practices within the laboratory setting.
- Documented and verified patient information using laboratory information system.
- Improved team productivity by mentoring new hires on company policies, software systems, and best practices.
- Performed needs analysis to obtain information required to make appropriate testing recommendations.
- Streamlined sample processing procedures, resulting in a 20% increase in
productivity
REGISTERED REPRESENTATIVE INTERN
MUTUAL OF OMAHA INC.
09.2023 - 12.2023
- Ensure accurate changes / data entry of patient records, including service issues
- Analyze historical and current financial data to understand financial status
- Analyze processes to identify gaps that can improve profit margins
- Establish benchmarks for financial processes
- Track current financial data
- Study industry-specific research and available data to predict trends
- Create written reports that enable management teams to make strategic decisions to meet business goals
- Develop forecasting tools to automate financial data analysis evaluate capital expenditures and depreciation
- Evaluate financial functions, such as assessing, auditing, planning, budgeting, taxes, consolidation, cost control and project control
- Collaborated with team members to optimize investment strategies, enhancing overall performance of managed portfolios.
- Maintained strict compliance with industry regulations and company policies, ensuring a consistently professional approach to all aspects of the role.
- Identified potential new sources for business through cold calling approximately 10 leads per day.
Clinical Lab Technician
Medstar Good Samaritan Hospital
04.2012 - 10.2020
- Received an accessioned patient samples into the laboratory information system
- Process and deliver specimens to specific laboratories as required
- Adhere to confidentiality expectations and HIPAA compliance
- Performed routine procedures
- Maintained a detailed notebook
- Observed and established safety regulations and follow all health and safety policies and procedures
- Presented experimental data clearly and concisely to the project manager and supervisors at any time, including weekly laboratory meetings
- Adapted to changing work schedules and priorities in a challenging environment while keeping a professional attitude
- Managed confidential issues with integrity and discretion.
- Enhanced laboratory efficiency by streamlining sample processing and data recording procedures.
- Reduced error rates by 30% in test results by implementing rigorous quality control measures and routine equipment calibration.
- Updated professional knowledge through continuing education courses, staying current on industry trends and advancements.
- Participated in internal audits to ensure compliance with regulatory requirements, maintaining accreditation standards for the laboratory.
- Improved turnaround time for test results within 6 months by prioritizing urgent specimens and effectively managing workload distribution among team members.
- Monitored changes in health insurance laws and regulations to verify continuous compliance.
Education
Bachelor’s Degree - Healthcare Management
Towson University
Towson, MD12.2023
Skills
- Proficient in Microsoft Programs
- Experienced in Laboratory information systems
- Experienced in Electronic Health Records
- Initiative and problem-solving abilities
- Leadership and communication
- Capability to work independently and in groups
- Strategic Planning
- Project Management
- Clinical documentation
- Inventory management
- Organizational skills
- Data entry accuracy
- HIPAA compliance
- Quality control procedures
- Process Improvements
Timeline
REGISTERED REPRESENTATIVE INTERN
MUTUAL OF OMAHA INC.
09.2023 - 12.2023
CLINICAL LAB ASSISTANT II HLA
THE UNIVERSITY OF MARYLAND MEDICAL CENTER
09.2020 - Current
Clinical Lab Technician
Medstar Good Samaritan Hospital
04.2012 - 10.2020
Bachelor’s Degree - Healthcare Management
Towson University
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