Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Angus

Toledo,OH

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

17
17
years of professional experience

Work History

General Manager

Love’s Travel Stops
Marshall, MI
05.2021 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Store Lead

Walmart
North Charleston, SC
02.2020 - 04.2021
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 3%.
  • Oversaw, trained and encouraged 300 associates, promoting culture of efficiency and performance.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Co Manager

Walmart
Oregon, OH
10.2017 - 01.2020
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Created work schedules according to sales volume and number of employees.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Managed, hired and developed top talent to strengthen workflow and productivity.

Assistant Store Manager

Walmart
Holland, OH
10.2014 - 10.2017
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Acted as point of contact for vendor collaboration for contracted services.
  • Supervised and evaluated staff of 100, including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.

Department Manager

Walmart
Toledo, OH
03.2008 - 10.2014
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

Bachelor Of Business Administration - Business Administration And Management

American Public University System
Charles Town, WV

Skills

  • Employee management
  • Loss prevention
  • Merchandising
  • Order fulfillment
  • Flexible & Adaptable
  • Recruitment
  • Training and Development
  • Staff training/development
  • Exceptional interpersonal communication
  • Relationship building

Timeline

General Manager

Love’s Travel Stops
05.2021 - Current

Store Lead

Walmart
02.2020 - 04.2021

Co Manager

Walmart
10.2017 - 01.2020

Assistant Store Manager

Walmart
10.2014 - 10.2017

Department Manager

Walmart
03.2008 - 10.2014

Bachelor Of Business Administration - Business Administration And Management

American Public University System

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