Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Anthony

Knoxville,TN

Summary

Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

14
14
years of professional experience

Work History

Personal Shopper

Walmart
Knoxville, TN
05.2020 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Caregiver

Home Instead
Knoxville, TN
02.2020 - 06.2021
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Determined specific needs and provided most appropriate level of services for patient well-being.

Nail Technician

PY Nail Bar And Spa
Baltimore, MD
04.2015 - 12.2019
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 40 daily customers.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Completed consultations with spa guests to determine nail care needs.
  • Provided training and mentoring to new staff to maximize performance.
  • Cleaned and sanitized tools and equipment before each client.
  • Treated, prepared and maintained clients' nails on both hands and feet.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
  • Grew repeat client base by 20% through effective marketing and customer service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Nail Technician

Be Relax
Baltimore, MD
06.2013 - 04.2017
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 40 daily customers.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Completed consultations with spa guests to determine nail care needs.

Activities Assistant Manager

Woods Adult Day Services
Baltimore, MD
04.2011 - 11.2013
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored security and handled incidents calmly.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Planned team-building exercises to increase employee performance and job satisfaction.

Education

Business Leadership And Management - Business And Managerial Economics

Bellevue University
Bellevue, NE
03.2022

Skills

  • Loss Prevention Goals Monitoring
  • Purchase Recommendations
  • Proper Storage Procedures
  • Special Assignments
  • Upbeat and Outgoing Attitude
  • Attention to Detail
  • Rewards Programs
  • Customer Service
  • Heavy Lifting

Timeline

Personal Shopper

Walmart
05.2020 - Current

Caregiver

Home Instead
02.2020 - 06.2021

Nail Technician

PY Nail Bar And Spa
04.2015 - 12.2019

Nail Technician

Be Relax
06.2013 - 04.2017

Activities Assistant Manager

Woods Adult Day Services
04.2011 - 11.2013

Business Leadership And Management - Business And Managerial Economics

Bellevue University

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Tiffany Anthony