Tiffany Araiza
Wichita
Summary
Dynamic and adaptable administrative assistant with over five years of experience in diverse office settings. Proficient in managing complex schedules, coordinating high-level meetings, and delivering exceptional customer service that enhances organizational efficiency. Recognized for outstanding time management skills, ensuring timely and effective completion of all tasks. Authorized to work in the U.S. for any employer, demonstrating a strong commitment to supporting team success and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Scheduling Coordinator
Cardiovascular Care
08.2025 - Current
- Coordinated patient scheduling for follow-up appointments, ensuring optimal provider availability.
- Managed daily calendar adjustments to accommodate urgent patient needs efficiently.
- Communicated effectively with healthcare providers and patients regarding appointment confirmations.
- Developed streamlined processes for managing cancellation and rescheduling requests.
- Assisted in implementing electronic scheduling software to improve operational efficiency.
- Collaborated with clinical teams to ensure alignment between patient needs and provider schedules.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
Patient Access Representative
Via Christi Ascension
01.2022 - 08.2025
- Communicate with patients and staff to accurately schedule and check patients in.
- Perform clerical and reception duties associated with patient registration.
- Gather necessary demographic, insurance and clinical information from patients and enter into an appropriate database.
- Schedule patient appointments in a manner that most efficiently utilizes the patient's time.
- Guide patients to physician examinations and designated floors.
- Process billing information and distribute payment information.
Coordinator patient scheduler - Office Assistant
Ascension Via Christi
- Scheduled infusions/injections according to scheduling procedures.
- Utilized infusion scheduling software to improve utilization of resources and balancing the patient load.
- Worked close with the Infusion Team, Physician Nurses and Medical Assistants to coordinator changes to infusion scheduling.
- Verified infusion schedules for accuracy.
- Moves pharmacy orders after verification with physician/nurse.
- Answers phone and take messages for physician/nurse.
- Maintained e-mail folder.
- Cross trained with other scheduling positions.
- Notifies Supervisor or Manager of any problems in a timely manner.
- Maintained a good attendance record and report on time for work.
- Complied with clinic safety policy and procedures.
- Performs other duties as assigned.
- Assisted in maintaining accurate patient records within electronic health record systems.
- Coordinated patient scheduling and managed appointment logistics for infusion therapies.
Urology Front Desk
Ascension Via Christi
- Responsible for providing administrative support to ensure efficient operation of the medical office.
- Scheduled and registered patients.
- Updated insurance information and demographics.
- Answered phones
- Worked referrals
- Collected payments
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Understanding and upholding HIPAA regulations.
Family Support Worker
Saint Francis Ministries
01.2020 - 01.2022
- Provide direct in-home services including, but not limited to, parenting skills, life skills, child development and behavior management.
- Support case plan goals through teaching, role modeling, and demonstration.
- Participate in case conferences, family meetings, client assessments, and in the team, decision making process.
- Supervise and transport children and families, as needed.
- Assists families to establish a support network with family, kinship, and community.
- Refer clients to community services and assists in arranging appointments as needed.
- Assists in gathering information for bio-psycho-social assessment.
- Liaison with DCF, courts, schools, other providers, and communities.
- Completes and maintains written documentation in child/family’s case record accurately and within established time frames.
- Supports resource families to maintain placements and help children work toward permanency.
- Participate in supervisory and team meetings, sharing pertinent information about children/family’s progress, collateral contracts and relationships with other agencies/communities.
- Monitor and supervise family interactions.
- Report critical incidents to DCF verbally within 12 hours, written within 24 hours.
Concierge/Front Desk Receptionist/Weekends
Kansas Masonic Home
09.2022 - 01.2023
- Greeting guests.
- Manage guest/customer complaints.
- Taking messages.
- Managing mail, luggage and deliveries.
- Perform basic administrative/secretarial/reception duties.
Lead Teacher
Kids World
- Performed essential caregiving duties.
- Provide a developmentally appropriate classroom environment that reflects the children's learning and growth.
- Create lesson plans for class.
- Assist with classroom activities.
- Ensure that student growth and achievement is continuous and appropriate for age group, and subject area.
- Assessing lesson plans and current teaching methods.
Lead Teacher
Corinthian Childcare Center
- Provide a classroom environment that encourages child participation.
- Plan periodical parent conferences to discuss children's developmental progress, needs, and interests.
- Collaborate with children's families to ensure a smooth transition from home to Child Care setting.
- Create weekly plans and implement an age-appropriate curriculum that nurtures and stimulates all domains of each child's development in their care.
- Provide a developmentally appropriate classroom environment that reflects the children's learning and growth.
- Perform ongoing developmental evaluations of children as required.
Education
Diploma -
East High School
Wichita, KS05-2004
Skills
- Typing
- Office Administration
- Computer literacy
- Front desk
- Medical office experience
- Organizational skills
- Leadership
- Patient Care
- Customer service
- Computer operation
- Insurance Verification
- Medical receptionist
- Clerical experience
- Medical terminology
- Phone etiquette
- Medical Scheduling
Timeline
Scheduling Coordinator
Cardiovascular Care
08.2025 - Current
Concierge/Front Desk Receptionist/Weekends
Kansas Masonic Home
09.2022 - 01.2023
Patient Access Representative
Via Christi Ascension
01.2022 - 08.2025
Family Support Worker
Saint Francis Ministries
01.2020 - 01.2022
Lead Teacher
Kids World
Coordinator patient scheduler - Office Assistant
Ascension Via Christi
Urology Front Desk
Ascension Via Christi
Lead Teacher
Corinthian Childcare Center
Diploma -
East High School
Additional Information
- Computer programs used
- Athena
- SCI or Schedule Maximizer
- EFR
- Citrix App
- PM Office
- Power Chart
- Virmedice
- ECW