Tiffany Arbogast

• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
• Developed initial sales roadmaps and market strategies to promote successful product launches.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Partnered with vendors and suppliers to effectively manage and budget.
• Interacted well with customers to build connections and nurture relationships.
• Trained new employees on proper protocols and customer service standards.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Reported issues to higher management with great detail.
• Supervised creation of exciting merchandise displays to catch attention of store customers.

Accounts Receivable

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoicing according to company practices; submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

Accounts Payable

• In charge of making payments owed by the company to suppliers and other creditors, paying vendor invoices or bills

Inventory Control/Stocking

• Monitors and maintains current inventory levels; process purchasing orders, track orders and investigates problems. Records purchases, performs physical counts of inventory, and reconciles stock count to computer generated reports.

Assistant Purchasing agent

• Source and buy materials, goods, and services on behalf of the employer to be resold or used in daily operations. Maintain stock levels.

Customer Service Representative

• Answer telephones, assist customers, provide information about products and services, invoice sales and take orders from customers. Notify customers of purchases and keep track of the order status.