Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Ard

Chico,TX

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.


Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented and able to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience

Work History

Janitorial Professional Office Cleaner

Self Employed/Owner And Operator
06.2011 - Current
  • Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.

Professional Office Cleaner

Katheleen Lee
01.2007 - 05.2011
  • Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Supervised supplies in inventory and submitted reorder requests.

Retail Merchandiser

BMK
10.2003 - 09.2005
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Arranged consistent shelves, bins and racks at locations by following established planograms.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Established strong vendor relationships to maintain and support business.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Worked with managers and advertising directors to optimize promotions.
  • Conferred with store managers to obtain information about customer needs and preferences.

General Merchandise/Health and Beauty Merchandiser

IGA Foodliner
06.2000 - 09.2003
  • Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
  • Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
  • Complied with health regulations, sanitation guidelines and safety procedures for department and store to promote safe and clean shopping environment for guests.
  • Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
  • Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.
  • Completed efficient weekly pricing changes for general merchandise categories.
  • Executed revised sales plans and reset zones to incorporate new merchandise.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Set up regular and promotional signage throughout sales floor.
  • Rotated stock correctly to minimize spoilage and waste.
  • Worked with department managers to maintain adequate inventor for regular and promotional demand.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Greeted customers and directed to requested products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Stocked designated items on shelves, end caps and displays.
  • Stocked shelves to match planogram images and instructions.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Greeted store customers and discussed needs.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained store assets with effective loss prevention strategies.

Payroll and Accounts Payable Clerk

WM Automotive
01.1998 - 01.2000
  • Updated accounting ledgers and journals to balance statements and maintain consistent records.
  • Registered transactions and data on accounting database to track history and safeguard information.
  • Evaluated financial records to detect errors and discrepancies.
  • Reconciled bank accounts to verify accuracy of cash records.
  • Stored office and client records on secured server to prevent data losses, conducting regular backups.
  • Aided manager in examining company finances to develop strategies in reducing costs and maximizing revenues.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Entered figures using 10-key calculator to compute data quickly.
  • Input financial data and produced reports using company software.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Processed new hire paperwork and documents.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed timecards and payroll data for team of employees.
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Generated reports to track employee time and attendance.
  • Maintained confidentiality of employee records and payroll information.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed manual checks for employees in accordance with company policies.

Bakery/Deli Manager

IGA Foodliner
03.1996 - 03.1998
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Established performance goals and empowered bakers to exceed targets.
  • Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Developed unique events and special promotions to drive sales.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Education

No Degree - Business Management And Accounting

Weatherford College
Weatherford, TX

High School Diploma -

Chico High School
Chico, TX
05.1995

Skills

  • Conscientious and Detail-Oriented
  • Productivity and Time Management
  • Checklists and Recordkeeping
  • Active Learning
  • Project Deadlines
  • Supervision and Management
  • Data Entry
  • Computer Competency
  • Information Protection
  • Records Management
  • Paperwork Processing
  • Mathematical Accuracy
  • Account Balancing
  • Thoroughness
  • Filing

Timeline

Janitorial Professional Office Cleaner

Self Employed/Owner And Operator
06.2011 - Current

Professional Office Cleaner

Katheleen Lee
01.2007 - 05.2011

Retail Merchandiser

BMK
10.2003 - 09.2005

General Merchandise/Health and Beauty Merchandiser

IGA Foodliner
06.2000 - 09.2003

Payroll and Accounts Payable Clerk

WM Automotive
01.1998 - 01.2000

Bakery/Deli Manager

IGA Foodliner
03.1996 - 03.1998

No Degree - Business Management And Accounting

Weatherford College

High School Diploma -

Chico High School

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Tiffany Ard