Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Armstrong

Burleson

Summary

Self-motivated professional with a proven track record, adept in data management and fostering positive client relationships. Excelled in enhancing operational efficiency and team productivity through meticulous attention to detail, effective communication, and organizational skills. Collaborative leader with a passion for business administration demonstrating a strong work ethic and a commitment to being dependable and effective.

Overview

24
24
years of professional experience

Work History

Founder/Owner/Operator

My Luxe Stuff
12.2015 - Current
  • Produce natural handmade body care and grooming products.
  • Package and ship orders.
  • Market the brand digitally and in-person at events.
  • Strategically define business goals and gather insight/analytics to promote success.



Administrative Specialist

MHMR Tarrant County
08.2014 - 05.2023
  • Provided senior level administrative support to Program Director and rest of the mobile clinical staff via a hybrid position (remote/in-office). Carried out daily business and clinic operations for the program which helped house individuals experiencing co-occurring mental illness and homelessness.
  • Served as a point of contact for those inquiring about the program and/or seeking housing.
  • Gathered, organized and input vital information into a shared digital database to track and analyze operational program data. Maintained strict confidentiality protocols while handling sensitive information.
  • Assisted with quarterly data and reporting by performing data search and data entry which was critical to program funding and grants.
  • Accounts receivable/payable tasks; Reviewed invoices, payment requests, and expense reimbursements prior to approval. Submitted payments to vendors and partner agencies, created and maintained requisitions and purchase orders, approved procurement card purchases, and followed-up on any concerns/discrepancies when necessary. Made sure program stayed within fiscal budget.
  • Cultivated positive relationships with vendors, placed supply orders, and kept track of supply inventory.
  • Assisted in the recruitment process by screening resumes, scheduling and conducting interviews.
  • Enhanced team collaboration by co-organizing regular meetings, special activities, and facilitating open communication channels.
  • Trained new hires on clerical procedures of the program while providing ongoing guidance throughout their onboarding period.
  • Served as primary Safety Response Team member for the department.




Office Manager

Ann's Janitorial Service & Supply
06.2007 - 01.2013
  • Executed and maintained all daily operations of the office including but not limited to answering phones, daily mail, invoicing, filing, and drafting up contracts,
  • Managed payroll and handled sensitive information with discretion, maintained confidentiality of company documents and employee records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained vendor relationships and oversaw office inventory by ordering supplies and ensuring that the warehouse remained fully stocked.

Medical Assistant (NCMA)

HEB Family Practice
09.2005 - 04.2007
  • Enhanced patient care by performing advanced routine front and back office clinical tasks in support of medical professionals. Streamlined medical assistant tasks and improved daily workflow.
  • Maintained strict confidentiality while handling sensitive files including patient medical records and employee personal information.
  • Front office duties included manning office phone, assembling and updating medical record charts, verifying patient insurance, greeting and checking patients in, and processing payments.
  • Back office duties included taking and recording vital signs, medical history, and patient concerns, blood draws, injections, assisting the doctor with outpatient procedures, collecting specimens and processing them to be sent to the lab, calling patients with lab results, documenting/charting progress notes and discharge summaries.


Customer Care/Physician Referral Specialist

Beryl Company (Cigna Healthcare Affiliate)
10.2000 - 12.2003
  • Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • Provided physician referrals to members.
  • Verified member eligibility to healthcare providers.
  • Achieved high satisfaction and quality assurance ratings through proactive one-call resolutions of customer issues.
  • Provided exceptional support during high call volume periods, and maintained a professional demeanor under pressure.

Education

Nursing Degree Not Yet Obtained

Tarrant County College
Fort Worth, TX

Medical Assisting

Remington College
Fort Worth, TX
09.2005

Skills

  • Team Player and Great Work Ethic
  • Clear and Effective Communication
  • Soft Customer Service Skills
  • Fast Learner and Self-Starter
  • Positive Thinker and Attitude
  • Proficient in Microsoft Office
  • Spreadsheet Development and Management
  • Report Generation
  • Meeting Planning
  • Accounting Support
  • Inventory Management
  • Task Prioritization
  • Time Management
  • Meticulous Proofreading and Editing
  • Attention to Detail
  • Data Management
  • Leadership
  • Critical Thinking
  • Remote Work and Conferencing
  • Electronic Records Management
  • Scheduling and Calendar Management
  • Confidentiality and Date Protection

Timeline

Founder/Owner/Operator

My Luxe Stuff
12.2015 - Current

Administrative Specialist

MHMR Tarrant County
08.2014 - 05.2023

Office Manager

Ann's Janitorial Service & Supply
06.2007 - 01.2013

Medical Assistant (NCMA)

HEB Family Practice
09.2005 - 04.2007

Customer Care/Physician Referral Specialist

Beryl Company (Cigna Healthcare Affiliate)
10.2000 - 12.2003

Nursing Degree Not Yet Obtained

Tarrant County College

Medical Assisting

Remington College

Similar Profiles

CREATE PROFILE
Tiffany Armstrong