Tiffany Audette
Fort Johsnon,LA
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Paraprofessional, Administrative Assistant,Montior
Fountain Fort Carson School District
2020.03 - 2023.06
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted students in the cafeteria
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Paraprofessional
Clover Park School District
2019.01 - 2019.12
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enforced rules and instructions to maintain discipline.
Teller/New Accounts
Three Rivers Bank Of Montana
2018.03 - 2018.11
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Monitored and reported suspicious activity in line with bank security policies.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Maintained accurate records of customer transactions in line with bank procedures.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
Teller/New Accounts Representative
US Bank
2002.06 - 2006.06
- Implemented customized account plans to meet individual client needs.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Collaborated with other departments to address customer needs and service requests.
- Developed and implemented strategies to improve customer retention and loyalty.
- Supported customer satisfaction through regular follow-up and communication.
- Processed client payments and updated accounts.
- Analyzed accounts for delinquencies and other ongoing issues.
- Kept detailed records of customer interactions for optimal traceability.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Established relationships with customers to encourage payment of delinquent accounts.
Education
High School Diploma -
Flathead High School
Kalispell, MT06.2000
Skills
- Microsoft
- Word
- Excel
- Powerpoint
Certification
CPR Certified
CPR Certified
After giving 2 students the Heimlich Remover, the district decided that it would be best the Monitors are CPR Certified.
Timeline
Paraprofessional, Administrative Assistant,Montior
Fountain Fort Carson School District
2020.03 - 2023.06
Paraprofessional
Clover Park School District
2019.01 - 2019.12
Teller/New Accounts
Three Rivers Bank Of Montana
2018.03 - 2018.11
Teller/New Accounts Representative
US Bank
2002.06 - 2006.06
High School Diploma -
Flathead High School
CPR Certified
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