TIFFANY BACQUAIN
Brooklyn,USA
Summary
Resourceful Generalist known for high productivity and efficient task completion. Skilled in time management, cross-functional communication, and problem-solving which enable seamless operations across departments. Excel at leadership, teamwork, and adaptability, ensuring successful project outcomes and effective collaboration.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Intake / Culinary Rehab Generalist
Goodwill Industries
Long Island City, New York
08.2022 - Current
- Welcoming patients to the facility.
- Completing all admissions paperwork and entering it digitally.
- Answering phone and email inquiries.
- Performing clerical work, such as filing, copying, and faxing.
- Preparing and maintaining patient charts.
- Complying with the regulations and policies of the facility.
- Assisting Members that has mental illness and disorder gain skills, independence and structure.
- Provide support, knowledge and resource information to members in need.
- Setup presentations with different organizations and shelters to share the benefits of the clubhouse.
- Share resources and assistance to members and families dealing with mental illness and disorders.
- Provided guidance and support for staff members regarding their roles, responsibilities, and tasks.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
- Managed inventory and ordered supplies to maintain kitchen operations.
- Worked cross-functionally with recipe development, operations and creative teams on implementation of new ingredients, menu timelines and product launches.
Professional Hairstylist
Dry Bar
New York, USA
02.2015 - 12.2024
- Greet each client entering the establishment.
- Provide product knowledge on hair products and hair techniques.
- Have one on one consultations with each client.
- Style each client hair based on the consultation.
- New York, NY
Store Manager
Goodwill Industries
09.2018 - 08.2022
- Manage staff and customers issues, questions, strategies and provide information.
- Handle all the day to day operations.
- Drive a forklift to move and stack bales of clothing.
- Accept donations from customers.
- Work with my coworkers on problem solving and setting up the sales floor.
- Managed staff payroll, input vacation, sick or personal time.
- Constructed meetings with staff to ensure they understand their tasks, and they are ok while performing their duties.
- Ensured the needs of the business are met.
Cashier / Customer Rep.
Family Dollar
Brooklyn, USA
07.2012 - 02.2015
- Quick and accurate billing so that the customers do not have to stand waiting for their turn, for a long time.
- Patiently handling the customer queries.
- Answering the questions asked by the customers and if in doubt, directing the customer to the right person.
- Capacity and capability of handling huge sums of money.
- Having complete knowledge about the types of products sold in the store.
- Brooklyn, NY
Dietary Aide
Ditmas Park Care Center
Brooklyn, USA
07.2010 - 06.2011
- Sustained sanitary dining settings collected and returned food trays to the kitchen.
- Transport trays on food trucks so the right meal makes it to the right resident.
- Assisted staff to recognize patients’ health disorders and diets they need to fit their health commands.
- Prepared lunch bags with sandwiches, beverages, and desserts for dialysis patients.
- Set up condiments for recreation patients with crackers, beverages, sugars, tea/coffee, cups, and desserts while during their game activities.
- Assisted staff with washing all food trays, taking out the garbage and cleaning all food trucks.
- Brooklyn, NY
Prep Chef (American Cuisine)/ Cashier
Apple Café, Catering Division
New York, USA
08.2007 - 06.2010
- Received payments from customers by cash, credit cards or automatic debits.
- Prepared entrees, salads and appetizers according to recipes and personal experience.
- Created and presented food for decorative food displays.
- Operated large – volume cooking equipment including grills, ovens and deep fryers.
- Coordinated activities for the next food day preparation.
- Analyzed, washed, cut and prepared food designated for cooking.
- Verified that all prepared food met the requirements for quality and quantity.
- New York, NY
Dietary Aide
Cornerstone Rehabilitation Facility
Queens, USA
12.2009 - 04.2010
- Assembled food trays with beverages, meals, desserts and condiments to meet each patient’s dietary requirements.
- Worked with healthcare staff to make the best choices for the patients.
- Returned clean trays, plates, glasses, utensils and other food preparation equipment to storage units.
- Maintained hygienic eating conditions collected and returned food trays to the kitchen.
- Queens, NY
Hostess/ Prep Chef (Internship Program)
Caribbean Island Restaurant
City Island, USA
09.2006 - 06.2007
- Maintained sanitation, health and safety standards in work areas.
- Monitored sanitation practices to ensure employees followed standards and regulations.
- Took food and beverage orders and received payments from customers.
- Measured ingredients required for specific food items being prepared.
- Cooked the exact number of items ordered by each customer while working on several different orders simultaneously.
- City Island, NY
Cashier/ Customer Assistant
Thriftway Pharmacy
Brooklyn, USA
08.2004 - 07.2005
- Counted money in cash draw at the beginning and end of my shifts to ensure that amounts are correct and there is adequate change.
- Received payments from customers by cash, credit cards or automatic debits.
- Issued receipts, refunds or change due to customers.
- Greeted each customer entering the establishment.
- Resolved customers’ complaints and provided information on products or medicine.
- Brooklyn, NY
Paralegal Assistant (Internship Program)
NYC Law Department
Brooklyn, USA
01.2004 - 06.2004
- Distributed, opened, and sorted incoming correspondence including faxes and emails.
- Retrieved and filed corporate documents, records, and reports.
- Performed general office duties such as maintain records, managements system and performed basic bookkeeping work.
- Contacted witnesses to respond to inquiries or notified witnesses of claim investigation results and planned adjustments.
- Conferred with witnesses by telephone to provide information and detail of complaints.
- Prepared report, memos, letters and other documents using word processing, spreadsheet and database or excel.
- Brooklyn, NY
DOE Paraprofessional
- Help educate children of all ages.
- Feed, change diapers and help teach children.
- Assist, teach and take care of children with disabilities and behavioral issues.
Education
Associates Degree - Culinary / Business
Monroe College
Bronx, NY 09.2005 - 06.2007
Skills
- Microsoft Word
- Excel
- PowerPoint
- Data Entry
- Cashier
- Teaching Assistant
- Customer Service
Awards
- Dean’s List
- Regents Diploma
- Monroe College Dance Participation Award
- AID walk Certificate
Timeline
Intake / Culinary Rehab Generalist
Goodwill Industries
08.2022 - Current
Store Manager
Goodwill Industries
09.2018 - 08.2022
Professional Hairstylist
Dry Bar
02.2015 - 12.2024
Cashier / Customer Rep.
Family Dollar
07.2012 - 02.2015
Dietary Aide
Ditmas Park Care Center
07.2010 - 06.2011
Dietary Aide
Cornerstone Rehabilitation Facility
12.2009 - 04.2010
Prep Chef (American Cuisine)/ Cashier
Apple Café, Catering Division
08.2007 - 06.2010
Hostess/ Prep Chef (Internship Program)
Caribbean Island Restaurant
09.2006 - 06.2007
Associates Degree - Culinary / Business
Monroe College
09.2005 - 06.2007
Cashier/ Customer Assistant
Thriftway Pharmacy
08.2004 - 07.2005
Paralegal Assistant (Internship Program)
NYC Law Department
01.2004 - 06.2004