Tiffany Bailey
Montgomery,AL
Summary
Seeking an Administrative Assistant role with a dynamic organization that will allow me to use my strong organizational, multi-tasking, and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Rural Carrier
United States Post Office
02.2023 - Current
- Delivered packages to customers on rural routes while obeying traffic laws and safety procedures.
- Assisted regular carriers in completing their routes to maintain overall efficiency.
- Performed additional tasks as needed to support full-time clerks during vacations or absences, ensuring consistent service levels were maintained for customers.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Social Services Caseworker
Department Of Human Resources
02.2023 - 09.2023
- Provide life skills or strategies to clients to improve family dynamics.
- Maintain confidentiality of sensitive information while adhering to legal guidelines and ethical standards.
- Conducted monthly visits with individuals in their homes to provide support or information.
- Interview clients regarding their background to evaluate their individual and family needs and progress.
- Refer clients to community or social services programs.
- Write reports or evaluations.
Planning and Economic Development Specialist
Alabama Law Enforcement Agency
10.2019 - 02.2023
- Compile, file, and archive grant documents.
- Monitored progress of funded projects, ensuring compliance with grant requirements and reporting obligations.
- Conduct onsite and in-house monitoring reviews of program activities.
- Assessed proposals and applications and determine eligibility for funding geared towards the improvement of law enforcement agencies and ensure it aligned with program guidelines and project feasibility.
- Read, comprehend, and follow all ALEA, Federal, State, and agency directives.
Administrative Assistant Supervisor
Department Of Corrections
12.2007 - 10.2019
- Conducted performance evaluations for administrative assistants, providing constructive feedback for improvement where necessary.
- Respond to customer issues or complaints in a timely and effective manner.
- Collaborated with other units to ensure streamlined procedures for interdepartmental procedures were followed.
- Maintained policy and procedure manuals and documented processes.
- Trained and evaluated staff, taking corrective action for disciplinary issues.
- Research and prepare unit reports.
- Examine documents to verify adherence to department procedures.
Administrative Assistant
Department Of Conservation
08.2006 - 12.2007
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Provide excellent customer service to public by keeping them informed of updated information on boating law.
- Process applications for marine events and regulatory markers.
- Ensured information received from regional officers was accurately entered into database for vital company reports.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Assistant
Board Of Pardons And Parole
01.2004 - 08.2006
- Maintained confidentiality of sensitive information by adhering to strict policies and procedures.
- Coordinated office supply inventory management, ordering necessary items before depletion.
- Processed customer fees and prepare bank deposits accurately and within required timeframe.
- Interviewed clients to complete Pre-Sentence and Youthful Offender investigations applications.
- Managed multi-line phone system and email correspondence.
- Sorted incoming and outgoing mail and faxes.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval.
Education
Bachelor of Science - Marketing
Troy University
Montgomery, AL05.2007
High School Diploma -
Johnson Abernathy Graetz
Montgomery, AL05.1998
Skills
- Typing Speed: 60 wpm
- Microsoft Office 365
- Schedule Management
- Staff Development
- Route Planning
Certification
- Certified Public Manager, Auburn University Career Center - January 2014 - October 2015
Timeline
Assistant Rural Carrier
United States Post Office
02.2023 - Current
Social Services Caseworker
Department Of Human Resources
02.2023 - 09.2023
Planning and Economic Development Specialist
Alabama Law Enforcement Agency
10.2019 - 02.2023
Administrative Assistant Supervisor
Department Of Corrections
12.2007 - 10.2019
Administrative Assistant
Department Of Conservation
08.2006 - 12.2007
Administrative Assistant
Board Of Pardons And Parole
01.2004 - 08.2006
Bachelor of Science - Marketing
Troy University
High School Diploma -
Johnson Abernathy Graetz
Similar Profiles
Rita OwenbyRita Owenby
Rural Mail Carrierr Associate at United States Post Office OfficeRural Mail Carrierr Associate at United States Post Office Office
Catherine H AustinCatherine H Austin
City Letter Carrier at United States Post OfficeCity Letter Carrier at United States Post Office
Diane BrownleeDiane Brownlee
LSSA at United States Post OfficeLSSA at United States Post Office
Katrina JohnsonKatrina Johnson
Rural Mail Carrier at United States Post OfficeRural Mail Carrier at United States Post Office
Jasmine ColeJasmine Cole
Restaurant Hostess at BB King'sRestaurant Hostess at BB King's