Tiffany Baker
Charlotte,NC
Summary
Proactive and results-driven HR Consultant with track record of delivering tasks efficiently and productively. Specialize in talent acquisition strategies, employee relations management, and compliance with labor laws. Excel at communication, problem-solving, and adaptability, ensuring smooth operations in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Talent Acquisition Consultant
Texas Health Resources
Arlington, Texas
11.2021 - Current
- Led full-cycle hiring, partnering with managers to attract top talent and enhance workforce planning.
- Led monthly orientations, trainings, and supported employees with benefits, grievances, FMLA and Workers' Comp.
- Boosted retention to 80+% by fostering a positive work environment and providing policy guidance.
- Championed inclusive hiring practices and DEI initiatives, fostering a diverse and equitable workplace culture.
- Developed programs to boost morale, retention, and workplace satisfaction through mentorship and feedback systems.
SR HR Generalist - PRN/Temporary
CHI St. Vincent Rehabilitation Hospital
, AR
01.2021 - 11.2021
- Managed employee relations and resolved workplace conflicts effectively.
- Developed and implemented HR policies in compliance with regulations.
- Formulated recommendations regarding organizational structure changes based on analysis of current staffing levels.
- Gathered trend data on compensation, benefits, and other key metrics to inform the HR decision-making process.
Sr. Recruiter
Travel Nurse Across America
North Little Rock, Arkansas
01.2018 - 01.2021
- Implemented sourcing strategies to attract qualified candidates in competitive markets.
- Engaged in continuous market research to stay updated on industry trends and demands.
- Assisted in the development of recruiting plans, including budget projections, timelines, and methods.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Corporate Trainer (Secondary role)
Travel Nurse Across America
Florence, South Carolina
01.2017 - 12.2018
- Supported the acquisition of Trinity Healthcare, contributing to effective transition and organizational alignment.
- Designed, developed, and delivered online and classroom training, managing companywide programs and continuous learning opportunities.
- Scheduled and taught weekly classes for 25+ employees, while tracking and reporting training progress.
- Coordinated with engineers and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
Referencing Verification Lead
Travel Nurse Across America
North Little Rock, Arkansas
09.2016 - 10.2018
- Led a team of 12 agents, overseeing daily verification processes to maintain production standards.
- Conducted comprehensive license and I-9 verifications, ensuring compliance with regulatory standards.
- Led training sessions and bi-annual visits to maintain accreditation requirements.
- Monitored productivity and production numbers to maintain operational efficiency.
HR Support Specialist (Contract)
Pulaski County Youth Services
Little Rock, Arkansas
03.2015 - 08.2016
- Managed applications, background checks, and hiring packages while developing job descriptions and performance management systems.
- Reconciled payroll accounts, monitored timekeeping for hourly employees, and supported benefits administration and HR reporting.
Education
MBA - Education Leadership
Louisiana State University
Baton Rouge, LA12-2024
BBA - Business Administration
University of Central Arkansas
Conway, AR08-2018
Skills
- Talent recruitment
- Employee training
- Project management
- Organizational development
- Coaching and mentoring
- Diversity initiatives
- Data-driven decision making
- Contract negotiation
- HR policies development
- HRIS management
- Managing employee relations
- Improving employee engagement
Certification
Professional in Human Resources (PHR), HRCI, 01/01/29
Technical Proficiencies
HR Systems: Workday | PeopleSoft | UKG | Oracle HCM | ServiceNow | ADP
Compliance & Risk Management: FMLA | ADA | EEOC
Data Analytics & HR Reporting: Power BI | Tableau | Advanced Excel (VLOOKUP)
Mediation & Case Management: Compliance 360 | HR Connect
Project Management: Smartsheet | Microsoft Project
Collaboration Tools: Microsoft Office Suite | SharePoint | Teams | Zoom
Timeline
Talent Acquisition Consultant
Texas Health Resources
11.2021 - Current
SR HR Generalist - PRN/Temporary
CHI St. Vincent Rehabilitation Hospital
01.2021 - 11.2021
Sr. Recruiter
Travel Nurse Across America
01.2018 - 01.2021
Corporate Trainer (Secondary role)
Travel Nurse Across America
01.2017 - 12.2018
Referencing Verification Lead
Travel Nurse Across America
09.2016 - 10.2018
HR Support Specialist (Contract)
Pulaski County Youth Services
03.2015 - 08.2016
MBA - Education Leadership
Louisiana State University
BBA - Business Administration
University of Central Arkansas
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