Tiffany Ballesteros
Marana,AZ
Summary
Compassionate caregiver with extensive experience at Aguilera Care Home, delivering exceptional patient care and emotional support. Proven ability in medication management and relationship building, enhancing client satisfaction and well-being. Skilled in time management and problem-solving, ensuring a safe and nurturing environment for patients while maintaining dignity and autonomy.
Overview
14
14
years of professional experience
Work History
Caregiver/medication Tech
Tucson Assistant Retreat
03.2025 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver/medication Tech
La Sonora
04.2024 - 03.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Sales Representative
Dying Breed LLC
11.2021 - 10.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Receptionist/caregiver
Haven of Safford
08.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Caregiver Medication Tech
Aguilera Care Home
10.2015 - 10.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Patient Care Technician
Portsmouth Regional Hospital
01.2011 - 01.2014
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Meal preparation
- Housekeeping tasks
- Relationship building
- Compassionate care
- First aid and safety
- Verbal and written communication skills
- Patient companionship
- Dementia care
- Team collaboration
- Alzheimer's care
- Direct patient care
- Behavioral management
- Medication management
- Documentation
- COVID-19 safety policies
- HIPAA compliance
- Mobility assistance
- Special needs care
- Heavy lifting
- Medication administration
- Behavior redirection
- Patient management
- ADL assistance
- Incident reporting
- Care plan assessment
- End-of-life care
- Care plan management
- Hoyer lifting equipment
- Progress documentation
- Patient assessments
- PPE usage
- Language fluency
Timeline
Caregiver/medication Tech
Tucson Assistant Retreat
03.2025 - Current
Caregiver/medication Tech
La Sonora
04.2024 - 03.2025
Receptionist/caregiver
Haven of Safford
08.2022 - 09.2023
Sales Representative
Dying Breed LLC
11.2021 - 10.2023
Caregiver Medication Tech
Aguilera Care Home
10.2015 - 10.2021
Patient Care Technician
Portsmouth Regional Hospital
01.2011 - 01.2014
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