Tiffany Ballew
Watonga
Summary
Sonar Technician with extensive experience in acoustic data analysis and problem-solving within the US Navy. Demonstrated ability to enhance operational efficiency through meticulous equipment maintenance and effective root cause analysis. Developed comprehensive training materials that improved team collaboration and ensured mission success in high-pressure environments. Recognized for adaptability and quick learning, consistently delivering high-quality results under tight deadlines.
Overview
10
10
years of professional experience
Work History
Sonar Technician
US Navy
Everett
05.2020 - 03.2025
- Performed basic calculations and tabulations of technical data.
- Executed root cause analysis to improve yield and reliability.
- Coordinated with vendors regarding procurement of replacement parts needed for repairs.
- Tracked inventory levels of spare parts used in maintaining the sonar system's functionality.
- Recommended corrective and preventive actions to boost product reliability.
- Maintained communications and information security levels and observed appropriate security level requirements.
- Developed training materials related to sonar system use and operation for personnel onboard vessels.
- Capture acoustic data media recordings and prepared for digital transmission and archive.
- Operated various types of sonar systems, such as side-scanning and bottom mapping.
- Utilized advanced computer applications for analysis of acoustic data from multiple sources.
- Analyzed collected data to determine changes in oceanographic conditions or other phenomena of interest.
- Deployed buoys equipped with hydrophones for long-term monitoring projects.
- Performed quality control checks on all equipment prior to use in order to ensure proper functioning.
- Calculated target ranges and noted real-time propagation changes.
- Maintained safety by verifying compliance and assuring proper factory testing.
- Conducted routine maintenance of sonar systems, including software updates and hardware repairs.
- Recorded detailed notes about each mission's progress, including any abnormal events or unusual readings.
- Tested components, assemblies and systems to diagnose problems.
- Gathered and evaluated data for validity, accuracy and completeness.
- Analyzed Expendable Bathythermograph (XBT), active and passive acoustic data, and tactical oceanographic data.
- Used equipment, techniques and tools for task completion.
- Maintained sonar systems, troubleshot and repaired equipment to ensure optimum performance.
- Reviewed operational logs regularly to identify areas needing improvement or repair.
- Managed sonar operations on vessels, ensuring accurate navigation and avoiding hazards.
- Reported any malfunctions or discrepancies observed during operation of the system to supervisors immediately.
- Conducted tests and experiments with new materials, equipment and processes.
- Used sonographic data to recommend course and speed changes and evasive maneuvers.
- Provided commander with reports on depth, range and target situations and calculated maneuvers for interdiction.
- Mitigated acoustic data biological and environmental impacts by equipment and system filter adjustments.
- Created detailed reports summarizing results from missions conducted using sonar technology.
- Provided technical direction and training to other technologists.
- Monitored acoustic data for anomalies and reported findings to supervisors in a timely manner.
- Organized, analyzed and prepared technical data reports.
- Targeted suspected aggressors using passive and active sonar searches.
- Supported activities to maintain equipment in reliable condition.
- Provided technical support to team members regarding sonar operation and maintenance issues.
- Verified accuracy of sonar readings through comparison with other instruments onboard vessels.
- Documented maintenance actions and kept equipment records updated.
- Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals.
GOC
Florida Department of Environmental Protection
Tallahassee
09.2018 - 03.2020
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Autozone
Tallahassee, Florida
09.2015 - 08.2018
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Investigated and resolved accounting, service and delivery concerns.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and provided backup support for organizational leadership.
- Identified and resolved discrepancies and errors in customer accounts.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
Watonga High School
Watonga05-2012
Skills
- Sonar and radar operation
- Acoustic data analysis
- Equipment maintenance
- Root cause analysis
- Data management
- Mission documentation
- Quality assurance
- Inventory management
- Team collaboration
- Technical reporting
- System troubleshooting
- Training development
- Time management
- Communication skills
- Problem solving
- Technical analysis
- Project management
- Mechanical troubleshooting
- Material testing
- Intelligence product analysis
- Data collection
- Compliance testing
- Judgment and decision making
- Cross-functional collaboration
- Technical documentation
- Customer service
- Quality control
- Regulatory compliance
- Business management
- Conflict resolution
- Operational efficiency
- Device management (desktops, laptops, mobile)
- Financial administration
- Product development
- Analytical thinking
- Relationship building
Affiliations
- Dog Training
- Musician
- Teaching kids to cook
Accomplishments
- Golden Dragon Award given after crossing the Prime Meridian
- Shellback Award given for completing a ceremony while crossing the Equator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The most important step a man can take. It's not the first one, is it? It's the next one.
Brandon Sanderson
Timeline
Sonar Technician
US Navy
05.2020 - 03.2025
GOC
Florida Department of Environmental Protection
09.2018 - 03.2020
Customer Service Representative
Autozone
09.2015 - 08.2018
High School Diploma -
Watonga High School
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