Hootsuite
Tiffany Banks
Technician
Saint Louis,Missouri
Summary
Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver exercises key strengths in workflow optimization, process re-engineering and strategic scheduling techniques. Offers track record of delivering superior-quality results in retail, theater production, and manufacturing.
Overview
13
13
years of professional experience
Work History
Theater Production Staff Member
The Boom Boom Room
Saint Louis, United States
05.2022 - Current
- Used Final Cut Pro to edit footage into correct order and add effects.
- Edited videos and rearranged shots to match creative or production requirements.
- Set up and used cameras in different types of mounts for live and recorded broadcasts.
- Adjusted and controlled video equipment, composing and framing shots.
- Organized assets by collecting data from camera media, transcoding video and audio files and managing file backup to digital asset management system.
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
Plant Technician
Procter And Gamble
Saint Louis, Missouri
06.2019 - Current
- Cleaned work areas to comply with safety regulations.
- Monitored and enforced safety measures to mitigate hazards.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
- Adjusted machine settings to maximize performance and equipment longevity.
Cashier
Hood's Discount Home Center
Mehllville, United States
04.2009 - 06.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Reviewed new promotions and monitored price changes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Processed customer refunds and exchanges according to established guidelines.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Communications
Maryville University of Saint Louis
St Louis, MO 03.2022 - Current
Skills
Hootsuite Certified
Active Listening
Teamwork and Collaboration
First Aid/CPR
MS Office
Self-Motivated
Good Telephone Etiquette
Flexible and Adaptable
Critical Thinking
Written/Verbal Communication
Time management
Troubleshooting
Social Media Promotion
Film editing
Written Communication
Effective problem solver
Customer-focused
SAP and ERP system knowledge
Excellent time management skills
Adherence to high customer service standards
Shipping, receiving and warehousing
Software
Final Cut
MS Office
Final Draft Pro
SAP
Proficy
Maple
Timeline
Theater Production Staff Member
The Boom Boom Room
05.2022 - Current
Bachelor of Arts - Communications
Maryville University of Saint Louis
03.2022 - Current
Plant Technician
Procter And Gamble
06.2019 - Current
Cashier
Hood's Discount Home Center
04.2009 - 06.2019
Hootsuite
Recently Certified through Maryville University.
Hootsuite
Recently Certified through Maryville University.