Tiffany Banks
Humble
Summary
Self-motivated truck driver with extensive experience in transporting goods and training new drivers. Recognized for exceptional customer service and effective communication, ensuring timely deliveries while adhering to safety protocols and regulatory standards. Detail-oriented when ensuring the accuracy of the bill of lading connected to freight.
Overview
7
7
years of professional experience
Work History
Contract Truck Driver
Safeway Transportation
Housont
05.2024 - Current
- Operated heavy trucks to transport goods across designated routes.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Assisted in training new drivers on safety protocols and operational procedures.
- Communicated with dispatchers regarding pickup and delivery times.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Reacted decisively and quickly to protect freight.
Truck Driver
Ruan Tansportation
Des Moines
05.2023 - 05.2024
- Maintained accurate logs of driving hours and vehicle maintenance records to ensure compliance with regulations.
- Communicated with dispatchers regarding route changes and delivery schedules.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Verified load against shipping papers to ensure accuracy of shipment.
- Established strong relationships with customers through effective communication and active listening.
Contract Truck Driver
Riverside Transportation Inc.
Kansas City
04.2019 - 05.2023
- Maintained accurate logs of driving hours and mileage as required by regulations.
- Communicated effectively with dispatchers regarding route changes or delays.
- Followed traffic laws and regulations to ensure safe delivery of goods.
- Reported maintenance issues promptly, enhancing vehicle reliability and safety.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Attended training sessions on defensive driving techniques and new technologies, improving skill set and safety awareness.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Proposed ideas for improving operational efficiency in team meetings, fostering a culture of continuous improvement.
Education
Bachelor of Science - Accounting
Western Governers University
Salt Lake City, UT08-2026
Skills
- Superior attention to detail
- Dependable and reliable
- Self-motivation and discipline
- Strong work ethic
- Adaptability and resilience
- Team collaboration
- Problem solving
- Customer-oriented
- Customer service
- Client communication
- Regulatory compliance
- Time management
- Data management
- Document management
- Microsoft Excel
- Accurate record keeping
- Financial analysis
Languages
Japanese
Limited
Timeline
Contract Truck Driver
Safeway Transportation
05.2024 - Current
Truck Driver
Ruan Tansportation
05.2023 - 05.2024
Contract Truck Driver
Riverside Transportation Inc.
04.2019 - 05.2023
Bachelor of Science - Accounting
Western Governers University