Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Tiffany Barroso

Tiffany Barroso

Winter Park,FL

Summary

Hello future employers. My name is Tiffany Barroso , and I have experience in customer service and sales. I have education in medical assisting as I graduated from Medtech Institute in 2016 with a diploma of completion.During my time in school I learned many skills from taking vitals to phlebotomy. My true passion is helping others whether it’s in the medical field or customer service setting. I am passionate at everything I set my mind to. I have proven myself through dedication and hard work time and time again. I love continuously learning as it helps me grow and it would be an honor to add my skills to further add to the success of your company. I look forward to meeting you ,and, making a difference in your company. Authorized to work in the US for any employer

Overview

12
12
years of professional experience

Work History

Sales Associate

Dollar Tree
09.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Representative

Boost Mobile
10.2015 - 12.2016
  • Check Inventory
  • Sell products, accessories and phone plans
  • Helping customers find the best plan / device that fits there need.
  • Meet sales expectations
  • Upsell plans , products and accessories
  • Process payments
  • Activate devices
  • Troubleshooting devices
  • Problem solving
  • Data entry
  • Answer phones / customer and potential customer inquiries
  • Restock and handle the merchandise display leaving the store immaculate.
  • Open/close the store working with minimal to no supervision
  • Built relationships with clients to keep them loyal to the company

Customer Service Representative

Ordertaking.com
07.2012 - 07.2013
  • Data entry
  • Filing insurance claims
  • Processing orders / payments
  • Partial sales / Upselling
  • Answering high volume of inbound calls.
  • Problem solving and assisting customers with there account and updating their information
  • Working for multiple companies in one
  • Resolving customer concerns and issues etc.

Education

Diploma -

Winter Park High School
Winter Park, FL

Diploma of Completion - Medical Assisting

Medtech Institute
Orlando, FL
08.2016

Skills

  • Upselling
  • Sales
  • Multitasking
  • Attention to detail
  • Microsoft Excel
  • Problem solving
  • Data entry
  • Communication skills
  • Detail oriented (5 years)
  • Empathetic (5 years)
  • Customer service (5 years)
  • Typing
  • Technical support
  • Problem management
  • Clerical experience
  • Negotiation
  • Computer skills
  • Microsoft Office
  • Windows
  • Telemarketing
  • Documentation review
  • Microsoft Word
  • Microsoft Outlook
  • Computer literacy
  • Organizational skills
  • Customer support
  • Order fulfillment

Work Type

Full TimePart Time

Work Location

Remote

Timeline

Sales Associate

Dollar Tree
09.2023 - 01.2024

Sales Representative

Boost Mobile
10.2015 - 12.2016

Customer Service Representative

Ordertaking.com
07.2012 - 07.2013

Diploma of Completion - Medical Assisting

Medtech Institute

Diploma -

Winter Park High School