Tiffany Bean

• Assisted with the company growth from 450 to 950 employees since January 2020 in over 30 states and Germany
• Manage a broad range of HR functions (for 900+ employees) including benefits/401 (k), new hire/open enrollment and administration, ADP Workforce administration, personnel file management, and new hire orientations
• Monitor FMLA, COBRA, and STD disability claims and absences while maintaining communication with employees
• Trained the new HR Coordinator and achieved onboarding 150+ new hires in the first quarter of 2022
• Plan and execute 150+ annual performance reviews each quarter
• Created a management guide for new and current leaders
• Partner with senior leadership to establish and develop corporate and HR policies and procedures.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Acting as liaison between employee and management, answering questions related to company policies, practices, or regulation
• Collecting and analyzing HR data making necessary recommendation of changes
• Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.

• Facilitated new hiring process as well as onboarding of new employees for government contracts and headquarters along with onsite or virtual orientations
• Performed various duties such as conducting onboarding surveys, exit interviews, and the annual company-wide survey
• Administered employee benefits and enrollments via ADP, Benstrat, WageWorks, and Cigna
• POC to assist with employee concerns via email, phone, and Microsoft Teams
• Assisted with the California EEO Reporting, corporate-wide communications, FMLA, Military Leave, Short-Term Disability, AAP, and COBRA
• Onboarded over 300 employees by implementing best in line hiring strategies – became their POC for questions
• Creates and executes the monthly company newsletter
• Trained/guided staff and managers on use of ADP Workforce Now
• Worked with senior management to interpreted and implement HR policies, regulations, and rules as well as conducted internal audits.
• Implemented tracking database for employee professional development, licensure renewal credits and renewal deadlines.

• Managed daily operations such as creating requisitions in Taleo to review candidates, creating front desk schedules, maintaining timesheets, and processing payrolls using Kronos
• Managed recruitment lifecycle interviewing, hiring, and training new front desk employees across all shifts
• Contributed to coding and paying monthly invoices by utilizing PeopleSoft Accounts payable
• Conducted employee evaluations on bi-quarterly basis while strengthening staff relations
• Maximized overall revenue by $30K during 2018
• Boosted check-in experience score to 87.3% compared to the brand/continent GSS score of 76.7%
• Increased staff service score to 86.9% compared to brand/continent score of 76.3%
• Played key role in implementing loyalty program in 2018
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Increased profit by streamlining operations.
• Partnered with vendors and suppliers to effectively manage and budget.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Worked front desk day shift and night shift while completing undergrad. Promoted to operations manager once my bachelor's was completed.