
Seasoned Claims Adjuster with a proven track record at State Farm, excelling in claims handling and policy interpretation. Demonstrated expertise in efficiently resolving complex claims and enhancing customer satisfaction. Skilled in insurance regulations with strong negotiation abilities, ensuring fair settlements and compliance. Achieved significant improvements in process efficiency and client loyalty through effective communication and detailed investigations.
- Manage the entire lifecycle of auto claims from initiation to resolution, ensuring prompt and fair settlements.
- Conduct thorough investigations to establish liability and assess damages, utilizing state-specific guidelines.
- Resolve complex subrogation claims, negotiating with third parties to recover funds effectively.
- Implement payment processes, ensuring accuracy and adherence to regulatory requirements.
- Provide expert guidance to clients regarding their claims, enhancing customer satisfaction and loyalty.
- Oversee daily bus operations, utilizing Samsara to monitor vehicle performance and optimize routing for efficiency.
- Coordinate transport logistics for luxury vehicles, ensuring high-quality service and attention to detail for each client.
- Implement contingency plans during severe weather conditions, maintaining service reliability and passenger safety.
- Collaborate closely with drivers, maintenance teams, and management to improve operational workflows and address challenges.
- Facilitate customer service inquiries, providing detailed product information and assisting with order placements.
- Coordinate delivery schedules, optimizing routes and ensuring timely dispatch of furniture and home goods.
- Conduct customer satisfaction surveys post-delivery, analyzing feedback to identify areas for improvement and implementing changes as needed.
- Collaborate with warehouse staff and drivers to ensure that all logistics run smoothly and efficiently, addressing any delivery issues immediately.
- Expertise in evaluating and processing bodily injury claims, with a focus on thorough documentation and compliance with state-specific requirements.
- Demonstrated ability to negotiate settlements effectively, maximizing benefits for clients while minimizing risk for the organization.
- In-depth knowledge of the legal landscape surrounding bodily injury claims, including statutes of limitations and liability issues across various jurisdictions.
- Proficient in leveraging claims management systems to streamline processes, enhance communication among stakeholders, and maintain accurate records.
- Strong interpersonal and communication skills, capable of working collaboratively with attorneys, insurance providers, and claimants to resolve disputes amicably.
620 adjuster license - all states