Tiffany Becak
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Energy Advisor
VIA ENERY SOLUTIONS
05.2024 - Current
- Streamlined communication between clients, contractors, and utility companies during the implementation of recommended improvements.
- Educated business owners about renewable energy options, promoting sustainable living practices.
- Conducted in-depth analyses of utility bills, identifying trends and opportunities for cost reduction.
- Enhanced client understanding of their energy usage patterns by providing clear explanations and visualizations of data.
- Stayed current on industry trends and emerging technologies, ensuring up-to-date advice for clients seeking innovative solutions.
- Contributed to client interaction via email and conference calls.
Door Host
Vivid Gentleman’s Club
06.2024 - Current
- Ensured smooth entry for patrons
- Collaborated with management to develop event-specific door procedures for seamless execution of special events.
- Conveyed important information to guests regarding promotions, upcoming events, and venue updates.
- Managed communication between door and VIP hosts to ensure proper coordination for priority guests' arrival.
- Enhanced guest experience by providing a warm welcome and efficient check-in process.
- Supported venue reputation through diligent adherence to dress code, age verification, and other entrance policies.
- Streamlined door operations by utilizing venue software to track guest information accurately.
- Fostered positive relationships with regular patrons through attentive service and recognition of their preferences.
- Increased guest satisfaction by promptly addressing their concerns or inquiries at the door.
- Assisted in handling emergency situations calmly while coordinating with appropriate staff members or authorities when necessary.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Collected credit card, cash, and dispensed change for cash transactions.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Entertainer
The Men's Club
08.2012 - 04.2024
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Developed unique acts for various occasions, ensuring a memorable experience for all attendees.
- Collaborated with other departments in facility to promote teamwork and heighten service quality.
- Refined stage presence techniques to captivate audiences of diverse ages and backgrounds effectively.
- Received numerous positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
- Seamlessly adapted performances to accommodate last-minute changes or unforeseen challenges during live events.
- Adapted to various performance styles to suit diverse audiences.
- Fostered a positive work environment for fellow entertainers by offering constructive feedback and support during rehearsals or backstage preparations.
- Mentored aspiring entertainers, providing guidance on technique development and career advancement strategies.
- Showcased versatility by performing in a range of entertainment styles including comedy, music, magic, and dance routines.
- Engaged with audiences to create memorable experiences at live performances.
- Collaborated with other entertainers to create engaging acts.
- Used social media to promote events and build audience.
Account Executive
Bedrock Capital Advisors
02.2024 - 02.2024
- Calling merchants that requested funding for their business(es)
- Explaining which type of funding would fit what they need, acquiring business information, and finding lenders that fits their criteria
- The business closed within 3 weeks of me being hired
- I submitted 12 applications in that time.
Personal Assistant
HOUSTON CABINETS Inc
05.2020 - 02.2024
- My skills include entering and paying bills, organizing all paperwork, entering invoices, taking notes during meetings, keeping track of dates for deliveries, keep all offices and restrooms clean, back position on the edge bander, cut and sand cabinets.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Streamlined office operations, implemented digital filing systems to reduce paper use and improve accessibility.
Entertainer
The Ritz
06.2010 - 07.2012
Cocktail Waitress
HEARTBREAKERS
01.2004 - 05.2010
Medical Receptionist
HOUSTON PULMONARY MEDICINE
06.2009 - 07.2009
- Completed 40 hr externship
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Fostered welcoming environment, greeting patients warmly upon arrival.
- Enhanced patient experience by maintaining clean, organized reception area.
Waitress
Red Lobster
04.2002 - 12.2003
Education
Medical office specialist - Medical Office
Texas School of Business-Friendswood
Friendswood, TX12.2008
Skills
- Personal Assistant Experience
- Senior Care
- Nannying
- Medical billing
- Medical coding
- Medical receptionist
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Phone etiquette
- Communication skills
- Organizational management
- Organization design
- Organizational skills
- Insurance verification
- HIPAA
- Medical Scheduling
- Medical Records
- Medical Office Experience
- Host/hostess experience
- Customer service
- Social listening
- Data Entry
- Medical Terminology
- CPT Coding
- Personal assistant experience
- Driving
- Medical records
- Typing
- Persistence
- Warm calling
- Sales
- Financial sales
- Microsoft Outlook
- Professionalism
- Ability to motivate
- English
- Time management
- Front desk
- Account management
- Professional Appearance
- Assertiveness
- Customer Service
- Team Player
- Teamwork and Collaboration
- Problem-Solving
- Warm and Friendly
- Time Management
- Attention to Detail
- Reliable and Trustworthy
- Flexible and Adaptable
- Problem-solving abilities
- Multitasking
- Active Listening and Communication
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Decision-Making
- Guest Greeting and Seating
- Relationship Building
- Self Motivation
- Interpersonal Skills
- Goal Setting
- Customer-Oriented
- Payment Processing
- Time management abilities
- Written Communication
- Workflow Coordination
Certification
- Medical Office Administration Certification, Present
- TABC, 03/01/23, 03/01/25
- First Aid Certification, 09/01/22, 09/01/24
- CPR Certification, 09/01/22, 09/01/24
Assessments
- Administrative assistant/receptionist, Proficient, 01/01/23, Using basic scheduling and organizational skills in an office setting
- Retail customer service, Proficient, 01/01/24, Responding to customer situations in a retail setting
- Sales skills, Proficient, 01/01/24, Influencing and negotiating with customers
Awards
Girl Scout Silver Award, 07/01/01
Timeline
Door Host
Vivid Gentleman’s Club
06.2024 - Current
Energy Advisor
VIA ENERY SOLUTIONS
05.2024 - Current
Account Executive
Bedrock Capital Advisors
02.2024 - 02.2024
Personal Assistant
HOUSTON CABINETS Inc
05.2020 - 02.2024
Entertainer
The Men's Club
08.2012 - 04.2024
Entertainer
The Ritz
06.2010 - 07.2012
Medical Receptionist
HOUSTON PULMONARY MEDICINE
06.2009 - 07.2009
Cocktail Waitress
HEARTBREAKERS
01.2004 - 05.2010
Waitress
Red Lobster
04.2002 - 12.2003
Medical office specialist - Medical Office
Texas School of Business-Friendswood
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