Tiffany Bedrossian
New York,NY
Summary
Seasoned Senior Corporate Sales Manager with proven track record in business development and client relationship management. Recognized for strategic sales planning, team leadership and driving revenue growth. Skilled in negotiating contracts, analyzing market trends, and implementing innovative sales strategies that consistently exceed company goals. Known for fostering strong relationships with key corporate clients and stakeholders to maintain customer satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Senior Corporate Sales Manager
Park Terrace Hotel on Bryant Park
05.2022 - Current
- Responsible for the total account management and sales cycle for all corporate accounts and related group business
- Maintain strong relationships with key accounts, TMC's, and consortia partners to enhance customer satisfaction and increase account revenue.
- Submit RFP's, negotiate and prepare corporate rate agreements, and conduct regular rate audits.
- Work with Sales team to identify cross-selling opportunities.
- Develop and implement sales plans to meet and exceed revenue targets.
- Utilize market research tools like Agency 360, Demand 360, and others to identify new business opportunities and understand our competitive position.
- Research industry publications, trade journals, and other relevant sources to stay informed and solicit new business
- Stay updated on the latest developments in the OBT platforms to optimize our positioning, minimize displacement and shift share to direct and non-commissionable channels.
- Review room rate distribution reports to track account production to correct rate codes
- Attend weekly revenue meetings to develop strategies to meet ADR and occupancy goals
- Continue to achieve and exceed all corporate and group sales goals with 100% client retention
Groups & Meetings Specialist, US
citizenM Hotels
New York City, USA
09.2019 - 05.2022
- Company Overview: citizenM is a hotel chain known for its modern and affordable accommodations.
- Managed all incoming group leads for 26 hotels globally, with a concentration on the US market
- Negotiated guest room rates and meeting room rentals.
- Generated all sales contracts and rate agreements
- Worked closely with the revenue team to maximize group revenue and created strategies for new hotels. Attended bi-weekly East and West coast revenue meetings.
- Maintained relationships with CVB's in 6 US cities to win citywide business
- Actively cross-sold all citizenM properties to retain accounts within the brand.
- Conducted site visits and outside sales calls, entertained clients, and attended industry trade shows
- Successfully converted group clients to top-producing corporate accounts
- Responded and converted Cvent leads for US and UK properties
- CitizenM is a hotel chain known for its modern and affordable accommodations.
Sales Manager, Corporate & Group
Sister City by Ace Hotel
New York City, USA
05.2018 - 07.2019
- Company Overview: Sister City is a hotel brand under Ace Hotel, focusing on modern hospitality.
- Total account management of all group and corporate accounts including solicitation, site visits, client entertainment, and contract negotiation
- Negotiated and developed new accounts while maintaining strong relationships with existing account base.
- Acted as a liaison on behalf of the hotel to travel managers during the RFP process.
- Effectively communicated client needs and expectations to the operations and executive teams
- Attended weekly revenue meetings to strategize on how to successfully meet ADR and occupancy Goals
- Member of the pre-opening team, launching Ace Hotel's newest brand
- Sister City is a hotel brand under Ace Hotel, focusing on modern hospitality.
Sales Manager, Corporate & Group
Ace Hotel New York
New York, USA
02.2009 - 01.2016
- Company Overview: Ace Hotel New York is a boutique hotel known for its unique design and cultural programming.
- Met or exceeded quarterly group and corporate sales goals
- Responsible for the total account management and sales cycle for both group and business travel accounts, with a concentration in entertainment, fashion, retail and creative markets
- Proactively identified, solicited, and qualified sales leads through cold calling, business networking, industry events, and various web applications
- Negotiated and developed new accounts while maintaining strong relationships with existing account base
- Developed annual sales and marketing plan with the Director of Sales
- Cultivated brand experience with in-house creative marketing group aligning on collaborations, partnerships, and cultural programming
- Booking and execution of small-scale events including retail showrooms, pop ups, press interviews, meetings, photo shoots, filming and press junkets
- Ace Hotel New York is a boutique hotel known for its unique design and cultural programming.
Education
Associate of Applied Science - Dean's list
Seattle Central Community College
Seattle, WAFashion Design - Summer Intensive Program
Parsons School of Design
New York, NYSkills
- Hotel PMS- Opera, Amadeus
- CRM - Salesforce, Delphi, Ivvy
- Market Intelligence - Agency 360, Demand 360, Duetto, STR, OTA Insight
- Revenue Management
- MS Office
- G Suite
Timeline
Senior Corporate Sales Manager
Park Terrace Hotel on Bryant Park
05.2022 - Current
Groups & Meetings Specialist, US
citizenM Hotels
09.2019 - 05.2022
Sales Manager, Corporate & Group
Sister City by Ace Hotel
05.2018 - 07.2019
Sales Manager, Corporate & Group
Ace Hotel New York
02.2009 - 01.2016
Associate of Applied Science - Dean's list
Seattle Central Community College
Fashion Design - Summer Intensive Program
Parsons School of Design
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