TIFFANY Behm
Lakewood,CO
Summary
To obtain a full time position that will utilize strong knowledge in Investor Reporting, finance, superb organizational skills and strong ability to learn new systems and procedures. Polished and professional interpersonal and communication skills; work well in diverse teams to achieve goals. TIME MANAGEMENT – Experienced in working under strict deadlines without ever missing a deadline. INTERDEPARTMENTAL SUPPORT – Vast history of working with various departments as needed to achieve goals. Examples include, Investor reporting, Master Servicing, Lock Desk, Accounts Payable, Trade operations and Litigation teams.
Overview
17
17
years of professional experience
Work History
INVESTOR REPORTING ANALYST
SLS, COMPUTERSHARE
01.2017 - Current
- Responsible for daily and monthly remittances to GSE agencies. Manage over 100,000 loans across 30 plus portfolios
- Reconcile P&I accounts, research variances in remittance
- In charge of daily cash processing
- Successfully balance all accounts to zero daily. Pay invoices to FNMA and call in Foreclosure funds as needed,
- Experience clearing edits and pulling reports in all 3 agencies
- Responsible for all FNMA reporting of recasts and REO's and identifying all reclassed loans
- Ensure accuracy of all note rates service fees and G-fees
- Clear GL items and make sure funds are allocated properly
- Assist with GNMA Buyout process
- Submit wires daily and audit investors for accurate reporting
- Responsible for the accurate and timely drafts of all P&I accounts
- Received FNMA STAR award at SLS while on FNMA team for having 100% scorecard
- Created and maintained precise and accurate models, charts and reports.
- Fulfill adhoc requests for investors
- Streamlined Daily Cash balancing process
LOCKDESK SPECIALIST/TRADE OPERATIONS ANALYST
WJ BRADLEY
01.2013 - 01.2016
- Assist traders in confirming trade details daily, weekly, and monthly
- Confirm flat with all dealers for all monthly settlements as well as money due to and from for each Settlement
- Balance all open positions weekly
- Take out cash commitments with FNMA and Freddie and allocate all loans properly in EPC and Compass
- Setup MBS pools with Freddie and GNMA and setup in EPC
- Accurately and efficiently enter loan information required for locking, relocking, modifying and extending mortgage commitments Provide Lock Desk phone support, assisting WJB mortgage loan originators with verifying pricing on all lock requests and confirmations, and assisting inbound callers with pricing questions and procedures Assist Sales and Operations partners with their rate lock questions and requests
- Monitor and maintain Lock Desk group email box to answer questions and complete requests
- Responsible for millions in accurate cash commitments with all agencies
- Built and maintained trusted relationships with loan officers and traders.
SERVICER BALANCING SPECIALIST
NATIONSTAR MORTGAGE
01.2007 - 01.2013
- Responsible for accurately reconciling and auditing complex reports from primary mortgage servicers
- In charge of ensuring smooth processing of Servicer’s reports timely and in compliance with set regulations and agreements
- Also checks that cash receipts, servicer discrepancies, and servicer billings are identified and cleared
- Other key duties include submitting wires for remittance variances and reconciling variances in investor interest accounts
- Performs HR duties which include training new hires
- Provided solid support to litigation department on foreclosures and delinquencies
- Core member of Peoples Appreciation Committee
- Successfully collaborated and built strong relationships with numerous mortgage servicers.
Education
Computer Science Certificate -
Arapahoe Community College, Warren Tech
2001
Skills
- Maintained great Mortgage Servicer Relations
- Advanced communication skills
- Strong ability to multi task and meet strict deadlines
- Experienced in all government websites (FNMA, GNMA, FHLMC)
- Responsible for millions in cash commitments daily while balancing to zero
- Skilled in analyzing and solving problems
- Skilled in Excel, Access, Word, Outlook, and 10 key
- Experienced with SBO2000
- Highly organized, resourceful and dedicated
Accomplishments
Successfully started two 12 step meditation meetings in 2020. Was responsible for finding the place, signing the lease and collecting donations for the monthly rent.
Timeline
INVESTOR REPORTING ANALYST
SLS, COMPUTERSHARE
01.2017 - Current
LOCKDESK SPECIALIST/TRADE OPERATIONS ANALYST
WJ BRADLEY
01.2013 - 01.2016
SERVICER BALANCING SPECIALIST
NATIONSTAR MORTGAGE
01.2007 - 01.2013
Computer Science Certificate -
Arapahoe Community College, Warren Tech
Similar Profiles
JUANITA LINGJUANITA LING
OPERATIONAL RISK & CONTROLS SENIOR SPECIALIST at Computershare/Specialized Loan Servicing (SLS)OPERATIONAL RISK & CONTROLS SENIOR SPECIALIST at Computershare/Specialized Loan Servicing (SLS)
JANE BURNSJANE BURNS
SPECIALIZED LOAN SERVICING at Computershare SLSSPECIALIZED LOAN SERVICING at Computershare SLS
Kelsie RaglandKelsie Ragland
Asset Conversion Coordinator II at Computershare SLSAsset Conversion Coordinator II at Computershare SLS
Ray BrownRay Brown
Production Coordinator at The Unfound DoorProduction Coordinator at The Unfound Door
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks