TIFFANY BEKA
Anchorage,AK
Overview
23
23
years of professional experience
Work History
VP of Consumer Loans
Credit Union 1
Anchorage, AK
01.2004 - Current
- Led strategic initiatives to enhance member engagement and satisfaction across multiple service channels.
- Directed operational improvements, resulting in increased efficiency and streamlined processes within the organization.
- Collaborated with executive leadership to develop long-term strategic goals aligning with credit union's mission and vision.
- Oversaw compliance efforts, ensuring adherence to regulatory standards and risk management protocols throughout operations.
- Manage upwards of 40 employees across the Consumer Loan Department, including managers, processors, underwriters, and support staff.
- Set strategy and KPIs to drive sustainable loan growth, portfolio quality, and member satisfaction.
- Partnered with Risk, Compliance, Finance, and Sales to align policies, pricing, and growth initiatives.
- Directed the Zest AI implementation for auto decisioning (2025) to improve credit decision speed, consistency, and risk-based pricing.
- Led departmental efforts that produced the 2022 MVP Award for outstanding loan growth.
- Progressive Roles in Consumer Lending and Branch Leadership: Consumer Loan Manager, Consumer Loan Assistant Manager, Consumer Loan Administrative Supervisor, Consumer Loan Processor, Member Service Assistant, Managed loan operations, quality control, training, staffing, and underwriting standards across 18 years in consumer lending.
- Branch Manager, Sales and Service Manager, Senior Teller II, Teller. I directed branch operations, sales targets, and frontline development earlier in career.
Board Member
01.2025 - Current
- Led community initiatives including the Alaska Cares program, which was a grant for small businesses in Alaska during the pandemic.
Timeline
Board Member
01.2025 - Current
VP of Consumer Loans
Credit Union 1
01.2004 - Current