Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
28
28
years of professional experience
Work History
Warehouse Shipping Clerk
Hengst Filtration
06.2023 - 08.2024
Coordinated closely with the purchasing department to resolve any discrepancies in received orders or invoices promptly.
Communicated effectively with carriers, ensuring prompt pick-up and delivery of shipments to maintain client relationships.
Established strong working relationships with colleagues, fostering a positive work environment that promoted collaboration and productivity among team members.
Minimized shipment errors by carefully checking orders against packing slips before dispatching packages.
Create picks, assist with labeling and creating invoices and sending advance shipment notices to customers.
Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
Shipping Clerk/ C.S.R.
Circon Environmental
02.2022 - 05.2023
Prepared shipping documents and bill of lading for international customers to include expedite shipments while ensuring that all documentation was filed in an organized and date chronological fashion.
Ensure that service packed customer order was adhering to packing, labeling, quality, quantity, and ship date required
Perform administrative, clerical, order office supplies, and typing duties.
Maintain quality records, daily production sheets, training record, and purchase orders.
Answered customer telephone calls promptly to avoid on-hold wait times.
Met customer call guidelines for service levels, handle time and productivity.
Cross-trained and provided backup support for organizational leadership.
Perform duties of a shipping clerk, yearly physical cycle inventory, and customer service representative for the driveline department.
Transportation Clerk
Continental Tires, Inc.
05.2018 - 02.2022
Coordinate daily shipping functions in SAP for outbound shipment.
Maintain the inbound and outbound transportation, operate the scale, and process freight billing for RAW material warehouse.
Process the finish loads for shipments and coordinate truck movement for the finish good warehouse.
Facilitated smooth warehouse-to-customer transitions by coordinating delivery schedules efficiently.
Resolved transportation disputes promptly, maintaining positive relationships with carriers and customers.
Ensured safety standards were adhered to during all stages of the transportation process.
Office Manager/ Dispatcher
Sacred Heart Transit, LLC/ Roper Staffing
02.2018 - 05.2018
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Communicate with medical dispatcher and drivers on any problems that were present throughout the day.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Coordinator trips daily for 4 vans that transport patients to and from doctor office visits, dialysis, hospitals, and pharmacy
Assembler
Caterpillar- Hydraulics
12.2011 - 12.2017
Assembly heads and pistons by adding seals, u-cups, and bearings.
Ensuring the quality of each component prior to assemble.
Worked in rod build area where you add the head and pistons to the rod and properly torquing the pistons to meet customer requirements.
Monitored inventory, keeping necessary supplies on hand.
Followed safety protocols to maintain safe working environment.
Trained new assembly personnel on proper use of equipment.
Assisted in development of new assembly processes.
Supply/Automated Logistical Specialist
U.S. Army Active Duty/ SC National Guard
06.1996 - 11.2009
Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
Upheld code of conduct and maintained professionalism in stressful situations.
Secured and protected military property, assets, and personnel.
Served in on-call capacity for last-minute or late-night taskings from leadership.
Manage supply operation and accountabilities for supplies and equipment up to $15 million.
Managed logistics operations to guarantee timely shipment of supplies and equipment for mission success.
Trained and directed personnel in shipping, receiving, handling, packaging, staging, classification and issuing supplies and equipment.
Prepared monthly budget reports to ensure the organization remained within the budget tolerance.
Supervised a logistics staff up to 5 personnel that provided all supply and logistical support for a battalion up to 215 personnel.
Education
Automated Logistical Specialist -
U.S. Army/ Advance Improvement Training
Ft. Lee, VA
12.1996
Diploma -
Manning High School
Manning
05.1996
Skills
MS Office Suite (Word, PowerPoint, Access, Excel)
Package labeling
Shipping Documentation
Warehouse Safety
Stock organization
Hazardous Materials Handling
First Aid Training
OSHA Compliance
Oracle
SAP
SARRS/ ULLGS
Forklift Truck
Hand Truck Operator
Timeline
Warehouse Shipping Clerk
Hengst Filtration
06.2023 - 08.2024
Shipping Clerk/ C.S.R.
Circon Environmental
02.2022 - 05.2023
Transportation Clerk
Continental Tires, Inc.
05.2018 - 02.2022
Office Manager/ Dispatcher
Sacred Heart Transit, LLC/ Roper Staffing
02.2018 - 05.2018
Assembler
Caterpillar- Hydraulics
12.2011 - 12.2017
Supply/Automated Logistical Specialist
U.S. Army Active Duty/ SC National Guard
06.1996 - 11.2009
Automated Logistical Specialist -
U.S. Army/ Advance Improvement Training
Diploma -
Manning High School
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