Tiffany Berlin
Lakeway,TX
Summary
Assertive, hard-working, energetic professional with 15+ years of experience in sales and customer relations. Motivated and goal-driven with a track record of success in generating repeat business and closing sales. Friendly people person, team player with great leadership abilities.
Overview
23
23
years of professional experience
Work History
Virtual Body Consultant
Squlpt Body Shaping
03.2022 - Current
- Listened to customer needs to identify and recommend best and appropriate procedure plan to achieve desired outcome.
- Negotiated deals and handled complaints or objections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Created customized presentations for potential customers based on their requirements.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Managed patient journey from consultation through to day of surgery.
- Organized payment processing.
- Liaison between patient and the surgeon.
- Trainer for new hires
Lead Sales Consultant
Center For Medical Aesthetics
01.2015 - 11.2021
- Leveraged strong interpersonal skills to influence and build rapport.
- Strong telecommunications skills
- Ability to multi-task, use personal judgment & utilize strong decision making, analytical & follow up skills
- High volume sales in a face paced environment
- Over 70% close ratio, proven track record consistently exceeds monthly revenue goals & profit targets
- Cross promotion of services & treatments
- National new hire consultant trainer
- President's award recipient, recognized for outstanding achievements in two categories
- Number one sales consultant nationwide, and top center for efficiency.
- Maintains detailed notes on all guest communications
- Maintains relationships with current & previous guest
Sales
VIDA RESORTS
Playa Del Carmen, Mexico
01.2006 - 01.2009
- Company Overview: Vida is a leader in the timeshare and fractional ownership industry of Latin America
- This is a high-energy, fast-paced sales atmosphere, taking the customer from start to close in a matter of hours
- Reached and maintained top 10% in sales for the largest company of its kind in Latin America
- A member of the Millionaire Dollar Club for outstanding achievements in sales.
- 65% close ratio while the company average is below 25%
- $15,000 efficiency for each prospect - company average is below $5000
- Part of the mastermind group whose core purpose is to improve atmosphere in the work place
Co-Owner & Operator
COMFORT VACATIONS
Playa Del Carmen, Mexico
01.2002 - 01.2006
- Company Overview: An Event planning, in-home concierge & chef service for private home rentals in the Riviera Maya
- Set up referral accounts with real estate companies locally & internationally
- Handled all advertising, marketing and distribution of the product information
- Built relationships with service providers while promoting them through my company for 50%/50% commission split
- Planned & organized events for 100+ guests
- Built relationships and offered highest level of service for VIP's
- Sold company for a profit to local competitor
- Organized events, provided concierge services, and chef services for private home rentals in Riviera Maya.
Education
Associate of Arts -
Broward Community College
Professional Make-up Artistry - Special Effects
Joe Blasco School of Professional Make-up Artistry
Skills
- Excellent negotiation skills
- Closing skills
- Conflict management skills
- Sales presentations
- Rapport Building Expertise
- Self-motivated
- Strong organizational skills
- Customer-oriented people skills
- Verbal and written communication skills
- Team collaboration
- Microsoft Office
- Sales Force
References
EXCELLENT PERSONAL AND PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST
Timeline
Virtual Body Consultant
Squlpt Body Shaping
03.2022 - Current
Lead Sales Consultant
Center For Medical Aesthetics
01.2015 - 11.2021
Sales
VIDA RESORTS
01.2006 - 01.2009
Co-Owner & Operator
COMFORT VACATIONS
01.2002 - 01.2006
Associate of Arts -
Broward Community College
Professional Make-up Artistry - Special Effects
Joe Blasco School of Professional Make-up Artistry
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