Tiffany Biffi
Newark
Summary
Detail-oriented Administrative Assistant with hands-on experience in billing, client coordination, and Medicaid compliance at Sol Vida Counseling, LLC. Skilled in streamlining workflows, submitting accurate claims through CYBER and Perform Care, and maintaining organized records under tight deadlines. Known for being reliable, empathetic, and solution-focused — supporting both staff and clients with professionalism and care.
Overview
2
2
years of professional experience
Work History
Administrative Assistant and Billing Assistant
Sol Vida Counseling, LLC
07.2023 - Current
- Maintained accurate records of customer payments.
- Audited and corrected billing and posting documents for accuracy.
- Generated monthly billing and posting reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
East Side High School
Newark, NJSkills
- Bookkeeping
- Spreadsheet management
- Microsoft
- Office administration
- Time management
- Strong problem solver
- File organization
- Deadline oriented
- Punctual and Reliable
- Empathetic
- Analytical and Critical Thinking
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Administrative Assistant and Billing Assistant
Sol Vida Counseling, LLC
07.2023 - Current
High School Diploma -
East Side High School
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