Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Birdsill

Chatsworth,GA

Summary

Efficient Shipping Clerk known for high productivity and completing tasks with precision. Skilled in inventory management, order processing, and logistic coordination. Excel at time management, problem-solving, and communication, ensuring smooth and effective shipping operations. Hardworking professional well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills. Systematic Shipping Clerk accurately checks documents, resolves concerns, and moves materials. Excellent multitasking, relationship-building and prioritizing skills. Efficient Human Resources Coordinator known for productivity and ability to complete tasks swiftly. Possess specialized skills in employee relations, payroll management, and recruitment processes. Excel in communication, problem-solving, and adaptability, ensuring smooth HR operations and positive workplace environment. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

21
21
years of professional experience

Work History

Shipping Clerk

Add Bac
Dalton, GA
07.2019 - Current
  • Collaborated with other staff members on projects related to improving efficiency within the department.
  • Utilized various computer systems to track shipments throughout their journey from origin to final destination.
  • Compared and verified identifying information of outgoing shipments.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Obtained required documentation to process shipments and support movement.
  • Maintained inventory control system to ensure accurate tracking of all shipped items.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Processed returns according to established guidelines.
  • Verified shipping documents for accuracy.
  • Worked effectively in team environments to make the workplace more productive.

Human Resources Coordinator

Add Bac
Dalton, GA
09.2015 - 01.2019
  • Scheduled meetings with employees to address concerns and grievances.
  • Handled confidential information with discretion and sensitivity.
  • Handled employee discipline and termination to address policy infractions.
  • Assisted with compensation benchmarking and job classification reviews.
  • Assisted with recruiting, interviewing, and hiring of new employees.
  • Organized employee directories and updated individual contact information.
  • Answered employee questions during entrance and exit interview processes.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Explained human resources policies and procedures to employees.
  • Assisted customer service with inbound and outbound calls regarding HR inquiries.
  • Coordinated payroll processing, working closely with finance to ensure accuracy.
  • Supported benefits administration, including health insurance and retirement plans.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Updated employee records in HR database system.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.

Cashier

Chatsworth Farm and Garden
Chatsworth, GA
05.2013 - 09.2015
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Built and maintained productive relationships with employees.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Offered customers carry-out service at completion of transaction.

Cashier

Ingles Supermarket
Chatsworth, GA
04.2004 - 06.2007
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Counted and balanced cashier drawers.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Worked closely with front-end staff to assist customers.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.

Education

High School Diploma -

Murray County High School
Chatsworth, GA
05-2006

Skills

  • Shipping and receiving
  • Shipping procedures
  • Barcode scanning
  • Shipping software
  • Safety and compliance
  • Order management
  • Company organization
  • HR policies compliance
  • Benefits programs
  • Payroll coordination
  • Microsoft office and docusign
  • Employee relations
  • Customer relations
  • New employee orientations
  • Payroll processing
  • Bookkeeping
  • Front desk operations
  • Spreadsheet tracking
  • Verbal and written communication
  • Call redirection
  • Basic accounting
  • Administrative support
  • Database administration
  • Multi-line telephone skills
  • Data inputting

Timeline

Shipping Clerk

Add Bac
07.2019 - Current

Human Resources Coordinator

Add Bac
09.2015 - 01.2019

Cashier

Chatsworth Farm and Garden
05.2013 - 09.2015

Cashier

Ingles Supermarket
04.2004 - 06.2007

High School Diploma -

Murray County High School
Tiffany Birdsill