Tiffany Blackman
Geneva,New York
Summary
Hardworking and charismatic individual with a diverse array of interpersonal and technical skills. I have been working for Brewery Ardennes for a little over a year now providing exceptional customer service and educating customers on our products and the Finger Lakes Region. I have concurrently achieved success academically while working towards a career in the health care field (3.8 GPA). I am determined to lead a long, successful career as a sonographer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Brewery Ardennes
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Tasting Room Associate
Missick Cellars
02.2020 - 12.2022
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
- Assisted in training new team members on tasting room procedures, policies, and best practices for customer engagement.
Education
Associate of Applied Science - Paralegal Studies
Finger Lakes Community College
Canandaigua, NY05.2017
Advanced Regents Diploma -
Midlakes High School
Clifton Springs, NY06.2015
Skills
- Strong communication and interpersonal skills
- Policy establishment
- Building customer relationships and loyalty
- Leadership skills
- Exceptional customer service
- Strong Work Ethic
- Guest Engagement
- Hospitality service expertise
Affiliations
- Phi Theta Kappa
Certification
Notary Public (2018-2022)
Timeline
Server
Brewery Ardennes
03.2023 - Current
Tasting Room Associate
Missick Cellars
02.2020 - 12.2022
Associate of Applied Science - Paralegal Studies
Finger Lakes Community College
Advanced Regents Diploma -
Midlakes High School
Notary Public (2018-2022)
Similar Profiles
NIKOLIN BOZDANIKOLIN BOZDA
Physician Assistant at Groupe Hospitalier Sud-ArdennesPhysician Assistant at Groupe Hospitalier Sud-Ardennes
Caroline MundenCaroline Munden
Event Specialist / Brand Ambassador at Pourtastic LLC / Next Level Marketing / High Profile Models / Odell Brewery / Dragon Spirits / 4th Tap Brewery / Inner Circle BeverageEvent Specialist / Brand Ambassador at Pourtastic LLC / Next Level Marketing / High Profile Models / Odell Brewery / Dragon Spirits / 4th Tap Brewery / Inner Circle Beverage
Jessica RawlsJessica Rawls
Taproom Manager at Dog And Pony Show BreweryTaproom Manager at Dog And Pony Show Brewery