TIFFANY BOND
Garden City,MI
Summary
Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.
Overview
10
10
years of professional experience
Work History
Corporate Sales Manager
Saint John’s Resort
07.2022 - Current
- Organized successful corporate events to increase brand awareness and generate new leads.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Analyzed market trends and competitor activity to identify potential growth areas for corporate group sales.
- Coordinated cross-functional efforts with other departments such as finance, operations, and product development to ensure cohesive collaboration towards shared objectives.
- Established robust pipelines of prospective clients through effective lead generation tactics such as cold calling, email campaigns, and social media outreach.
Sales Manager
Equinox
02.2022 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Manager
Frame
09.2021 - 02.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Mortgage Banker
Rocket Mortgage
02.2020 - 09.2021
- Evaluated client financial positions and identified most appropriate banking products.
- Maintained a high level of product knowledge, staying current with industry trends and regulations.
- Reviewed loan agreements to ensure they were complete and accurate before closing transactions.
- Conducted thorough analyses of applicants'' financial status, credit, and property evaluations to determine loan feasibility.
Director of Sales
Graduate Hotels
01.2020 - 07.2020
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
Sales Manager
Graduate Ann Arbor Hotel
09.2016 - 01.2020
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Lead Event Server
Zingerman’s Cornman Farms
06.2016 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Scheduling Manager
Zingerman’s Roadhouse
07.2014 - 06.2016
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Monitored ongoing projects closely, adjusting schedules as needed to accommodate unforeseen changes or delays.
- Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
Education
Bachelor of Arts - Business Administration, Professional Sales, Hospitality Service Administration, Marketing & Finance
Central Michigan University
Skills
- Sales
- Prospecting
- Account management
- Customer service
- Hospitality management
- Customer relationship building
- Key account growth
- Goals and performance
- Business development and planning
- Sales process optimization
Program Familiarity
- Amadeus, Delphi, Salesforce
- CVENT, EventPro, Whova
- Opera, WorkDay
- MICROS, OpenTable
- Hotelligence360, TravelClick
- Knowland Readerboard
- Lanyon, SynXis
- Duetto, Cendyn, IDeaS
Timeline
Corporate Sales Manager
Saint John’s Resort
07.2022 - Current
Sales Manager
Equinox
02.2022 - 07.2022
Manager
Frame
09.2021 - 02.2022
Mortgage Banker
Rocket Mortgage
02.2020 - 09.2021
Director of Sales
Graduate Hotels
01.2020 - 07.2020
Sales Manager
Graduate Ann Arbor Hotel
09.2016 - 01.2020
Lead Event Server
Zingerman’s Cornman Farms
06.2016 - 01.2020
Scheduling Manager
Zingerman’s Roadhouse
07.2014 - 06.2016
Bachelor of Arts - Business Administration, Professional Sales, Hospitality Service Administration, Marketing & Finance
Central Michigan University
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