TIFFANY BONGERS
Hickory Corners,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Agency Sales Specialist
THE SCRAMLIN AGENCY
10.2020 - Current
- Identified opportunities for cross-selling products or services within existing accounts
- Resolved customer complaints in a timely manner
- Performed data entry into CRM system including account information and sales activity logs
- Cultivated referral networks to identify new business opportunities
- Participated in team meetings to review progress against objectives set by management
- Maintained accurate records of customer interactions and transactions
- Attended trade shows, conferences and other networking events as needed
- Stayed up to date on company products and services to support sales objectives
- Write, completed, and filed documentation to finalize sales
- Gave top-notch service to everyone in order to provide ample sales opportunities
- Developed key customer relationships to increase sales.
Yarn Dyer
THE PLUCKY KNITTER
01.2012 - 03.2020
- Worked effectively in team environments to make the workplace more productive
- Maintained updated knowledge through continuing education and advanced training
- Achieved cost-savings by developing functional solutions to problems
- Completed day-to-day duties accurately and efficiently
- Collaborated closely with team members to achieve project objectives and meet deadlines
- Managed inventory and supplies to ensure materials were available when needed
- Worked with cross-functional teams to achieve goals
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Housekeeper
SELF EMPLOYED SERVICES
01.2001 - 01.2012
- Changed bed linens and towels, tidied up rooms
- Emptied trash receptacles throughout the property
- Observed proper use of chemicals when cleaning various surfaces
- Scrubbed kitchen appliances, countertops and fixtures
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
- Cleaned bathrooms, including toilets, tubs, showers and sinks
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Checked inventory for required supplies and made lists for needed cleaning products.
Farm Ranch Hand
ROUND TUITT FARM
05.1998 - 10.2003
- Responded quickly to emergency situations involving horses or riders
- Assisted with daily barn chores, such as mucking stalls and refilling hay bales
- Monitored pasture areas for signs of overgrazing or erosion problems
- Monitored horse health through observation of behavior, attitude and physical condition
- Managed inventory levels of feed, bedding, medication, supplements
- Collaborated with other staff members to ensure that all animals were properly cared for
- Provided feed, water, and grooming to horses in a timely manner
- Cleaned and refilled feed buckets and waterers
- Raked bedding to scoop manure and cleaned animal stalls
- Handled, walked, and brushed horses.
Education
HIGH SCHOOL DIPLOMA -
Gull Lake Christian School
Richland, MI05.2000
Skills
- Needs Assessment
- Inquiry Handling
- Client Relations
- Account Management
- CRM proficiency
- Complex Problem-Solving
Certification
- P & C insurance license
- Farm Bureau CISR
Accomplishments
- 4-H member
- Competing in equestrian events
Activities
Horse farm owner
Timeline
Agency Sales Specialist
THE SCRAMLIN AGENCY
10.2020 - Current
Yarn Dyer
THE PLUCKY KNITTER
01.2012 - 03.2020
Housekeeper
SELF EMPLOYED SERVICES
01.2001 - 01.2012
Farm Ranch Hand
ROUND TUITT FARM
05.1998 - 10.2003
HIGH SCHOOL DIPLOMA -
Gull Lake Christian School
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