TIFFANY BORTON
LAS VEGAS
Summary
Dynamic Commercial Property Manager with proven success at Public Storage, excelling in lease administration and dispute handling. Expert in maximizing rental income while minimizing expenses, demonstrating reliability and self-motivation. Recognized for enhancing tenant satisfaction through effective communication and conflict resolution, ensuring a thriving property environment.
Overview
9
9
years of professional experience
Work History
Commercial Property Manager
Public Storage
08.2024 - 02.2025
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maximized rental income while minimizing expenses through effective planning and control.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained accurate and timely documentation of communication with clients.
Property Manager
Tri-Area Properties
03.2018 - 06.2024
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Hotel Manager
Motel 8+
01.2016 - 01.2018
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Analyzed and evaluated business data to identify opportunities for improvement.
- Created and managed accurate occupancy forecasts and budgets.
Education
Bachelor of Arts - Business Administration And Management
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Facilities management
- Rent collection
- Lease administration
- Asset management
- Professional demeanor
- Dispute handling
- Reliability
- Financial budgeting and reporting
- Sale and rental recordkeeping
- Self motivation
- Video surveillance
- Monthly fee and payment collection
Timeline
Commercial Property Manager
Public Storage
08.2024 - 02.2025
Property Manager
Tri-Area Properties
03.2018 - 06.2024
Hotel Manager
Motel 8+
01.2016 - 01.2018
Bachelor of Arts - Business Administration And Management
University of Nevada, Las Vegas
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