
Dedicated and dependable retail and travel center professional with over 10 years of experience in customer service, team leadership, daily operations, and store management. Experienced in supervising employees, supporting managers, maintaining operational standards, resolving customer concerns, and ensuring efficient day-to-day operations. Seeking an Assistant Travel Center Manager position where strong leadership, organization, and customer service skills can contribute to a successful team.
• Lead and support team members during daily shifts.
• Assist with day-to-day travel center operations and customer service.
• Help maintain a clean, organized, and safe work environment.
• Support management with employee supervision and operational tasks.
• Resolve customer concerns professionally and efficiently.
• Help ensure company policies and procedures are followed.
• Assist with inventory, stocking, and maintaining merchandise standards.
• Train and support new team members as needed.
• Supervised daily shift operations and supported team members.
• Provided excellent customer service and handled customer concerns.
• Helped maintain inventory and merchandise presentation.
• Assisted with opening and closing procedures.
• Trained employees on daily responsibilities and company expectations.
• Maintained a clean, safe, and organized workplace.
• Supported management in achieving operational goals.
• Assisted the store manager with daily store operations.
• Supervised employees and delegated tasks during shifts.
• Provided customer service and resolved customer concerns.
• Assisted with inventory, stocking, and merchandise organization.
• Helped with opening and closing procedures.
• Trained and supported new employees.
• Maintained store cleanliness and company standards.
• Assisted management with achieving sales and operational goals.
Team Leadership
Customer Service
Employee Training
Shift Supervision
Store Operations
Inventory Management
Cash Handling
Problem Solving
Conflict Resolution
Merchandising
Opening & Closing Procedures
Time Management
Communication
Safety & Cleanliness Standards