Tiffany Boulware
Winnsboro,SC
Summary
Innovative and detail-focused professional with a strong background in various industries. Adept at quickly learning new skills and technologies, demonstrating advanced communication and people skills. Committed to achieving excellence and contributing to team success.
Overview
20
20
years of professional experience
Work History
Residential Assistant
Oliver Gospel Mission
Columbia, SC
02.2026 - Current
- Coordinated daily activities and support for residents, enhancing community engagement and well-being.
- Developed individualized care plans to address residents' unique needs and promote personal growth.
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
Customer Service Advocate II
Lancesoft, Inc.
Columbia, SC
11.2025 - 01.2026
- Resolved customer inquiries effectively through multiple communication channels.
- Managed customer accounts, ensuring accuracy and timeliness of information updates.
- Collaborated with cross-functional teams to enhance customer service processes.
- Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
Laundry Aide
Marathon Staffing Inc
Columbia, SC
11.2024 - 02.2025
- Sorted and categorized laundry items for efficient processing.
- Operated washing machines and dryers according to safety guidelines.
- Maintained cleanliness and organization of laundry equipment and work areas.
- Followed infection control protocols while handling soiled linens in healthcare settings.
Sitter
Integrity Home Care
Columbia, SC
06.2023 - 08.2024
- Responded quickly to emergency situations in a calm manner while following established protocols.
- Monitored health and well-being of clients and reported significant changes.
- Collaborated with upper management and case managers on clients transportation to placement.
- Supervised daily activities and ensured safety of clients in care.
Senior Quality Assurance Analyst
Blue Cross Blue Shield SC
Columbia, SC
02.2024 - 07.2024
- Led quality assurance projects, delivering accurate reports and maintaining process integrity.
- Developed and standardized quality procedures for managed accounts, enhancing consistency.
- Created and reviewed audit plans, ensuring team efficiency and compliance.
- Fostered cross-functional partnerships to identify and resolve quality issues, driving continuous improvement across departments.
Finance Manager
Fairfield County Library
Winnsboro, SC
03.2023 - 01.2024
- Analyzes revenue, expenses, cash flows, and balance sheets to optimize profitability and transparency.
- Reviews and processes payments made to clients, vendors, and other business partners.
- Maintains an accurate filing and record-keeping system for all financial statements and company documents.
- Implements financial and accounting best practices and oversees critical accounting procedures to ensure legal compliance with financial reporting and banking regulations at the local, state, and federal level.
EHS Team Leader / Inventory Analyst
Healthcare SC, LLC
Winnsboro, SC
05.2021 - 11.2022
- Led EHS initiatives, reducing workplace incidents through targeted safety training and audits.
- Implemented waste reduction programs, cutting hazardous waste disposal costs.
- Collaborated with cross-functional teams to ensure compliance with health and safety regulations.
- Conducted risk assessments, identifying and mitigating potential hazards.
- Analyzed inventory trends to enhance stock management, leading to measurable improvements in efficiency.
- Collaborated with teams to ensure accurate inventory, reducing discrepancies and stock-outs.
- Resolved inventory issues swiftly, enhancing overall inventory accuracy.
- Recommended process improvements, resulting in more efficient inventory procedures.
Capital Assets Clerk
Fairfield County Administration
Winnsboro, SC
02.2019 - 05.2021
- Managed perpetual inventory records, ensuring data accuracy and timely updates, enhancing data reliability.
- Executed disposal transactions, recording proceeds for accurate gain/loss calculations, improving financial reporting.
- Conducted regular physical inventory counts to verify asset records, ensuring compliance and accuracy.
- Developed automated reconciliation tools, reducing manual errors and increasing efficiency in asset record maintenance.
Provider Enrollment Analyst
Palmetto GBA/ Kelly Services
Columbia, SC
10.2017 - 02.2019
- Screened and validated provider applications, ensuring inclusion of all required confidential information.
- Verified applicant credentials using online resources to investigate sanctions, education, and licensing.
- Created enrollment records in PECOS under CMS guidelines, researching additional information to complete applications.
- Ensured compliance with CMS guidelines, leading to accurate and timely provider enrollment.
Maintenance/Safety Administrative Assistant
Recruiting Solutions
Columbia, SC
02.2017 - 10.2017
- Coordinate maintenance schedules, ensuring safety compliance, resulting in reduced downtime.
- Maintain safety records and documentation, contributing to a safer work environment.
- Assist in developing safety protocols, enhancing workplace safety standards.
- Monitor inventory of maintenance supplies, ensuring timely replenishment and cost efficiency.
Verification Associate II
General Information Services
Columbia, SC
03.2016 - 12.2016
- Verified and processed background checks, ensuring compliance with legal standards and accuracy.
- Documented verification results accurately and efficiently according to established protocols.
- Ensured that all necessary documentation was properly completed before submitting it for review.
- Developed strong relationships with customers through effective communication skills.
Night Auditor/Front Desk Clerk
Fairfield Motel
Winnsboro, SC
10.2015 - 05.2016
- Managed nightly financial audits, ensuring accuracy and resolving discrepancies, enhancing financial integrity.
- Processed guest check-ins and check-outs efficiently, improving guest satisfaction and operational flow.
- Generated detailed financial reports, aiding management decisions and operational efficiency.
- Addressed and resolved guest complaints promptly, boosting customer satisfaction and loyalty.
Tax Specialist I
Recruiting Solutions/VBO PWC
Columbia, SC
01.2014 - 05.2015
- Enhanced tax processes, improving efficiency and handling complex financial data.
- Prepared and reviewed individual and corporate tax returns accurately.
- Collaborated with team members on complex tax issues and strategies.
- Utilized software tools for efficient data entry and tax calculations.
Production Scheduling/Sales
Elite ES
Ridgeway, SC
05.2006 - 01.2014
- Coordinated production schedules, boosting on-time deliveries by 20%, enhancing client satisfaction.
- Managed sales operations, driving a 15% growth in annual revenue through strategic initiatives.
- Collaborated with cross-functional teams to streamline processes, increasing overall productivity.
- Resolved scheduling conflicts efficiently, minimizing downtime and maintaining production.
Education
Associate - Biblical Studies
Grace Bible College
Columbia, SCAssociate - Accounting
South University
Columbia, SCSkills
- Problem-Solving
- Data Analysis
- Time Management
- Critical Thinking
- Team Collaboration
- Leadership
- Project Management
- Detail-Oriented
- Interpersonal Skills
- Adaptability
- Communication
- Innovation
- Quality Assurance
- Document Management
- Continuous Improvement
- Financial Analysis
- Customer Service
- Strategic Planning
- Networking
- Quality Control
- Safety Compliance
- Workplace Cleanliness
Timeline
Residential Assistant
Oliver Gospel Mission
02.2026 - Current
Customer Service Advocate II
Lancesoft, Inc.
11.2025 - 01.2026
Laundry Aide
Marathon Staffing Inc
11.2024 - 02.2025
Senior Quality Assurance Analyst
Blue Cross Blue Shield SC
02.2024 - 07.2024
Sitter
Integrity Home Care
06.2023 - 08.2024
Finance Manager
Fairfield County Library
03.2023 - 01.2024
EHS Team Leader / Inventory Analyst
Healthcare SC, LLC
05.2021 - 11.2022
Capital Assets Clerk
Fairfield County Administration
02.2019 - 05.2021
Provider Enrollment Analyst
Palmetto GBA/ Kelly Services
10.2017 - 02.2019
Maintenance/Safety Administrative Assistant
Recruiting Solutions
02.2017 - 10.2017
Verification Associate II
General Information Services
03.2016 - 12.2016
Night Auditor/Front Desk Clerk
Fairfield Motel
10.2015 - 05.2016
Tax Specialist I
Recruiting Solutions/VBO PWC
01.2014 - 05.2015
Production Scheduling/Sales
Elite ES
05.2006 - 01.2014
Associate - Biblical Studies
Grace Bible College
Associate - Accounting
South University