Tiffany Bowman
Homestead ,FL
Summary
Distinguished Medical Assistant with a proven track record at Physicians Health Center, excelling in patient-focused care and HIPAA compliance. Demonstrated ability to enhance patient experience and clinic efficiency through exceptional customer service and medical records management. Skilled in fostering trust through compassionate interaction and adept in clinical documentation, contributing significantly to the optimization of healthcare delivery.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Physicians Health Center
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
- Led by example in providing compassionate patient care, setting high standard for team.
- Collaborated with insurance companies to expedite patient claims processing, improving patient experience with billing.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Prepared reports to document laboratory results and findings.
Medical Assistant
South Florida ENT Associates
09.2022 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant
Physicians Health Center
05.2011 - 09.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
- Called and faxed pharmacies to submit prescriptions and refills.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Enforced quality control protocols to maintain accuracy of test results.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Education
Associate of Science -
Dade Medical College
Miami, FL05-2011
High School Diploma -
Berkshire
Homestead, FL06-2004
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Compassionate
- Specimens collection and processing
- Appointment setting
- Medical records management
- Trustworthy companion
Timeline
Medical Assistant
Physicians Health Center
09.2023 - Current
Medical Assistant
South Florida ENT Associates
09.2022 - 09.2023
Medical Assistant
Physicians Health Center
05.2011 - 09.2022
Associate of Science -
Dade Medical College
High School Diploma -
Berkshire
Similar Profiles
Carmen DeandaCarmen Deanda
Medical Records and Referrals at Physicians Health CenterMedical Records and Referrals at Physicians Health Center
Amanda RuizAmanda Ruiz
Patient Care Coordinator at Physicians Health CenterPatient Care Coordinator at Physicians Health Center
Vincent Ulacia D.P.T.Vincent Ulacia D.P.T.
Physical Therapist at Physicians Health CenterPhysical Therapist at Physicians Health Center
Penelope StiverPenelope Stiver
Sales Manager at Kiuby LLCSales Manager at Kiuby LLC
Kevin Drewitt JrKevin Drewitt Jr
US Army Signal Operations Support / Army Recruiter at US ArmyUS Army Signal Operations Support / Army Recruiter at US Army