Dynamic Delivery Models IBM Dynamic Delivery Jira, Confluence, Microsoft Dynamics, Oracle Hyperion Oracle E-Business Suite Financials Cloud Computing SAP 4 Hana, Oracle, Salesforce Platforms (Azure, AWS) Database Management (ADO)MongoDB, MySQL, Microsoft SQL Server Cyber Security: Kali Linux, Reporting: Google Analytics, Power BI, Tableau
Tiffany Bozeman
Frisco,United States
Summary
Collaborative Senior-level Technical Product | Program | Delivery Manager with 15+years of experience in leading cross functional teams to deliver cyber security, digital capabilities and cloud solutions for global organizations. With proven success building and motivating program teams while demonstrating leadership in systems implementation, program execution and process improvement engagements.
Overview
15
15
years of professional experience
1
1
Certification
1
1
Language
Work History
Sr. Technical Program Manager – EPE | Enablement
Wells Fargo Financial Services Company
06.2023 - Current
- Oversee all aspects of Wells' Customer Information Management System (CIM) Modernization/Enhancements program.
- Collaborate with security teams, product teams, developers and engineers to develop product roadmap and strategy, aligning with business objective and key results (OKR's).
- Coordinating multiple minimum value products (MVP’s) while reconciling interdependencies
- Identify security risks, issues, and problems in software engineering processes and develop detailed recovery, mitigation, and scaling plans.
- Established performance metrics to monitor project progress effectively, enabling data-driven decision-making and proactive adjustments as needed.
- Enhanced product development for streamlined processes through implementation of agile methodologies.
- Performed program research and analyzed data collection to develop cost estimates and budgets.
- Tracked and reported feedback loops to senior leaders and stakeholders to facilitate change management activities.
- Negotiated SaaS contracts skillfully with external service providers securing favorable terms that contributed positively towards company profitability.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating ability to grow and develop teams, work collaboratively and effectively.
Sr. Technical Product Owner/Manager – Frito-Lay | Enabling Function
PepsiCo, Inc.
05.2020 - 06.2023
- Oversaw product lifecycle management and daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Led cross-functional teams to successfully launch multiple products, meeting all project milestones and staying within budget
- Delivered senior leadership/ stakeholder reports
- Documented and tracked user stories, specifications, and product features using Active Data objects (ADO) into detailed work order to communicate across teams and build mandatory requirements.
- Managed product budgets and forecasted product performance, achieving 15% increase in profitability.
- Managed E2E UAT process including Security, Planning, Environment Readiness, Testing Scenarios, Kickoff, Daily Standup and Triage, and Closure
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Negotiated SaaS contracts with suppliers for better pricing and terms, reducing overall business costs. While maintaining positive vendor relations to build strong partnerships.
- Streamlined product development process for faster time-to-market and improved efficiency.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factor
- Implemented Agile methodologies for more efficient project management and team collaboration.
Sr. IT Business Relationship/ Delivery Manager - Frito-Lay | Finance
PepsiCo. Inc
10.2015 - 05.2020
- Managed $10 MM dollar budget, saving $1.2MM dollars while harmonizing business processes and data to unlock key business value.
- Delivered Oracle Planning and Forecasting solution (EPBCS) across P&L lines and other key functional areas with a team of agile managed services resources.
- Gathered security and business requirements to implemented new IT capabilities to support HR, Finance and Procurement.
- Management of onshore, offshore, and third-party agile software development teams.
- Managed overall combined $3.4MM dollar RFI/RFP initiative partnering with Security and Global Procurement to meet (AOP) deadlines.
- Managed financial operations agreements (SOW's,CAPEX/CARs, ESRs), including but not limited to budgeting (capital and expense) and accounting (P.O.’s, GR/Irs, Shopping carts).
IT Digital Governance Deliver Manager – Global Consumers
PepsiCo, Inc.
07.2009 - 10.2015
- Delivered Cyber Security (SaaS)threat solution to protect major global brands.
- Migrated eighty-five mobile and security applications to Azure cloud platform.
- Improved team performance by 50%, delivering global digital asset rigor, testing and security certification.
- Elevated productivity by 40%, by ensuring security compliance with industry standards such as digital governance,ISO 27001, GDPR and standard operational procedures (SOP's).
- Reduced 175+ web hosting providers across PepsiCo to (4)global merged hosting environments.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Analyzed trends in cyber threats to develop proactive countermeasures against emerging attack vectors.
- Fostered strong cybersecurity culture throughout organizations by promoting best practices and open communication channels between departments regarding information security concerns.
- Streamlined vulnerability management processes for faster detection and remediation of potential risks.
- Conducted penetration tests regularly to identify vulnerabilities before they could be exploited by malicious actors.
- Managed risk assessments to evaluate organization exposure to information security threats.
Education
MBA - Master of Business Administration
Keller Graduate School of Management
Dallas, TX12.2009
Bachelor of Science - Business and Technology Management
University of Arkansas - Little Rock
Little Rock, AR12.1999
Skills
Soft Skills:
- Product Lifecycle Management & SDL Models
- Business Relationship Management &Digital Transformation
- Contract/Vendor Management & Account/Budget Management
- Risk / Issue Management Continuous Improvement
- Application Management
- Excellent verbal, written communication, Influencing and Negotiating
- Strategic planning, Teamwork , Adaptability
Hard Skills:
- Jira, Confluence ,Microsoft Dynamics,Oracle Hyperion
- Oracle E-Business Suite Financials
- Cloud Computing SAP 4 Hana, Oracle, Salesforce
- Platforms (Azure, AWS)
- Database Management (ADO),mongoDB,MySQL,Microsoft SQL Server
- Cyber Security: Kali Linux,
- Reporting: Google Analytics, Power BI, Tableau
Technical Implementations:
- Hardware Software Deployments
- Cloud On-premise Hybrid ERP systems implementations
- Data Migrations System Integrations
- Application Migrations
Training
- Information Technology Senior Management Academy (ITSMF)
- 2020 DevOps Enterprise Las Vegas Virtual Summit
- PepsiCo. CORE Leadership Advanced (coach, clarify) Training
- DevSecOps Workflow & Segregation of Duties Training
- PepsiCo Agile Model (PAM) Foundation Training
- PGP in Cyber Security Ethical Hacking 1 year program - Currently Attending
Certification
- Project Management Professional
- ITIL, v4 Foundation Professional
- Scaled Agile Framework (SAFe)
- PGP in Cybersecurity and Ethical Hacking
- SAFe5 Product Owner/Product Manager (POPM)
- SAFe5 Scrum Master (SSM)
Timeline
Sr. Technical Program Manager – EPE | Enablement
Wells Fargo Financial Services Company
06.2023 - Current
Sr. Technical Product Owner/Manager – Frito-Lay | Enabling Function
PepsiCo, Inc.
05.2020 - 06.2023
Sr. IT Business Relationship/ Delivery Manager - Frito-Lay | Finance
PepsiCo. Inc
10.2015 - 05.2020
IT Digital Governance Deliver Manager – Global Consumers
PepsiCo, Inc.
07.2009 - 10.2015
MBA - Master of Business Administration
Keller Graduate School of Management
Bachelor of Science - Business and Technology Management
University of Arkansas - Little Rock
Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementWork from home option401k matchPaid sick leavePaid time offHealthcare benefits4-day work weekTeam Building / Company RetreatsFlexible work hoursStock Options / Equity / Profit SharingPersonal development programsSoftware
Accomplishments
- Managed and maintained a $11.1 MM dollar budget, saving $1.2MM dollars while harmonizing business processes and data to unlock value.
- Improved team performance by 50%, delivering global digital asset certification rigor; ensured clear process understanding, provided incident triage and resolutions.
- Elevated productivity by 40%, by increasing the digital governance of (10) external High-Risk Websites to (921) external global websites.
- Handled several high-level projects simultaneously, successfully delivering each of them in less time than was expected.
Affiliations
- Alpha Kappa Alpha Sorority, Inc.
- Jack and Jill of America, Inc.
- National Black MBA Association (NBMBAA)
- Cheyenne Crossing Homeowners Association Board of Directors, Frisco Texas
Interests
Traveling
Meeting New People
Crafting
Creating and Innovating
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