Tiffany Bray
Somerset,KY
Summary
Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and patient care excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Shift Supervisor
New Vista Oakwood
Somerset, KY
01.2023 - Current
- Provided direct supervision to staff, including assigning tasks and evaluating performance.
- Assisted staff with client care.
- Monitored daily operations of the unit ensuring compliance with all applicable regulations.
- Trained new hires on company policies, procedures, and job duties.
- Addressed any concerns raised by patients regarding their care plan or treatment options.
- Ensured that all necessary supplies were stocked and available for use at all times.
- Responded promptly to telephone calls and codes called on patients for their safety and well-being.
- Maintained a clean and organized work environment.
- Identified opportunities for improvements that could improve client care.
- Resolved conflicts between staff members or between staff and patients in a timely manner.
Elementary School Teacher
Pulaski County Board of Education
Somerset, KY
08.2021 - 05.2022
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Provided individualized instruction to meet the needs of diverse learners.
- Organized field trips to supplement classroom instruction.
- Attended faculty meetings and other school functions.
- Promoted an atmosphere of mutual respect between teachers and students.
- Provided guidance for students in developing problem-solving skills.
- Supported English language learners by providing additional assistance during class time.
Elementary School Teacher
Science Hill Board of Education
Science Hill, KY
08.2002 - 05.2021
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Provided individualized instruction to meet the needs of diverse learners.
- Organized field trips to supplement classroom instruction.
- Attended faculty meetings and other school functions.
- Promoted an atmosphere of mutual respect between teachers and students.
- Provided guidance for students in developing problem-solving skills.
- Served as mentor for new teaches.
- Facilitated small group activities to support individualized instruction.
- Collaborated with colleagues in creating interdisciplinary curriculum units.
- Conducted parent-teacher conferences throughout the year.
- Utilized technology to enhance teaching methods and student engagement.
- Engaged parents in meaningful dialogue about their child's academic performance.
- Met regularly with administrators regarding student discipline issues.
- Participated in professional development activities related to educational trends.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Planned special events such as assemblies, holiday celebrations.
- Integrated literature into classroom lessons whenever possible.
- Tutored individual students after school hours as needed.
- Maintained accurate records of student attendance and grades.
- Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.
- Created safe, nurturing environment of trust and respect.
- Taught accelerated literary programs to elementary school students by guiding heterogeneous small group instruction.
- Involved parents in student education by cultivating strong relationships.
- Invited guest speakers to classroom to excite and engage students.
- Handled challenging classroom behaviors with positive and affirming techniques.
- Encouraged student curiosity and continuous learning by incorporating innovative teaching strategies.
Elementary School Teacher
Alamance Burlington School System
Graham, NC
08.1997 - 06.2002
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Provided individualized instruction to meet the needs of diverse learners.
- Organized field trips to supplement classroom instruction.
- Attended faculty meetings and other school functions.
- Promoted an atmosphere of mutual respect between teachers and students.
- Supervised extracurricular activities such as clubs or sports teams.
- Facilitated small group activities to support individualized instruction.
- Collaborated with colleagues in creating interdisciplinary curriculum units.
- Conducted parent-teacher conferences throughout the year.
- Engaged parents in meaningful dialogue about their child's academic performance.
- Met regularly with administrators regarding student discipline issues.
- Participated in professional development activities related to educational trends.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Planned special events such as assemblies, holiday celebrations.
- Integrated literature into classroom lessons whenever possible.
- Monitored lunchroom behavior and enforced appropriate conduct standards.
- Tutored individual students after school hours as needed.
- Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.
- Taught accelerated literary programs to elementary school students by guiding heterogeneous small group instruction.
- Involved parents in student education by cultivating strong relationships.
- Worked with school administrators to develop classroom management policies for grade level.
Patient Service Representative
UNC Health Care
Chapel Hill, NC
06.1997 - 07.2000
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Maintained a clean and organized reception area.
- Inputted patient demographic data into electronic health record system.
- Ensured all necessary paperwork was completed prior to patient visits.
- Verified insurance information, collected payments, and scheduled appointments.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Ensured that all necessary documentation is completed prior to discharge of patient.
- Provided support with various tasks such as scheduling tests, ordering supplies.
- Provided customer service by answering patient questions and addressing concerns.
- Greeted patients upon arrival and directed them to the appropriate area.
- Answered incoming calls in a professional manner.
- Adhered to HIPAA regulations when handling confidential patient information.
- Performed administrative duties such as filing, faxing, photocopying.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Scheduled patient appointments and procedures.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Applied HIPAA privacy and security regulations while handling patient information.
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
Education
Master of Science - Curriculum And Instruction
North Carolina Central University
Durham, NC05-2002
Bachelor of Science - Elementary Education
University of North Carolina At Greensboro
Greensboro, NC05-1997
Minor of Psychology - Psychobiology
University of North Carolina At Greensboro
Greensboro, NC05-1997
Accomplishments
- Elementary School Teacher for 25 years
- Teacher of the Year
Certification
- KY Teaching License
- NC Teaching License
References
References available upon request.
Timeline
Shift Supervisor
New Vista Oakwood
01.2023 - Current
Elementary School Teacher
Pulaski County Board of Education
08.2021 - 05.2022
Elementary School Teacher
Science Hill Board of Education
08.2002 - 05.2021
Elementary School Teacher
Alamance Burlington School System
08.1997 - 06.2002
Patient Service Representative
UNC Health Care
06.1997 - 07.2000
Master of Science - Curriculum And Instruction
North Carolina Central University
Bachelor of Science - Elementary Education
University of North Carolina At Greensboro
Minor of Psychology - Psychobiology
University of North Carolina At Greensboro
- KY Teaching License
- NC Teaching License
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