Tiffany Bridges
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lot Manager
Allstar Recovery
05.2017 - Current
- Release vehicles to transporters and debtors, clean out cars, use outlook, process paperwork, file paperwork, and etc
- I train new lot attendants at different locations
- Manage and oversees all operations at my location
- I also program keys to clients.
Ramp Agent/Customer Service Agent
UPS DISTRIBUTION HUB
11.2017 - 02.2018
- Package handling, unloading and loading trucks, and unloading and loading planes
Caregiver/Personal Assistant
Mississippi State Hospital
03.2017 - 05.2017
- Assisting residents with daily living activities.
Customer Service Representative
Xerox Corporation
10.2014 - 02.2017
- Defines or resolves inquiries received either through written or telephone correspondence
- Answers questions regarding child support, unemployment, tanf, and family and children services: payments posting, payments disbursement accounts updates, and account histories
- Provides requested information
- Maintains updated records and logs
- Performs all other duties as assigned
- Answering incoming calls, data entry, and following company policy to ensure no confidential information isn't shared
- Ability to work well with people
- Exceptional organization and time management skills
- Positive attitude, good judgment and strong work ethic
- Ability to work under extreme pressure and make sound decisions with minimal guidance.
Education
Certificate - Medical Coding and Billing
DeVry University
Memphis, TN11.2023
Skills
- Computer skills (3 years)
- Call Center (3 years)
- Data Entry (3 years)
- Answering Phones (3 years)
- Typing (3 years)
- Transportation (1 year)
- Cash Handling (5 years)
- Customer Service
- Customer Care
- Customer Support
- CSR
- Interview
- Talent Acquisition
- Microsoft Word (10 years)
- Excel (7 years)
- Medical Coding
- Medical Billing
- Scheduling and Coordinating
- Shift Scheduling
- Hiring and Training
- Goal Setting
- Computer Skills
- Documentation and Reporting
- Decision-Making
- Teamwork and Collaboration
- Work Planning and Prioritization
- Training and Development
- Problem Resolution
- Staff Training
- Team Leadership
- Good Judgment
- Performance Evaluations
- Inventory Maintenance
- Fleet Management
- Vehicle Maintenance
- Vehicle Operation
Certification
Driver's License
Additional Information - References
- Shelia Collins, Xerox, Manager, 662-753-1477
- Stephanie Catchings, Xerox, Manager, 601-383-3868
- Annette Forbes, Xerox, Manager, 6018624868
Assessments
- Sales Skills: Influence & Negotiation, Highly Proficient, 04/01/19
- Call Center Customer Service, Proficient, 04/01/19
- Written Communication, Proficient, 03/01/19
- Customer Service, Proficient, 03/01/20
- Work Style: Conscientiousness, Highly Proficient, 01/01/20
- Customer Focus & Orientation, Proficient, 03/01/20
- Cognitive ability, Familiar, 03/01/20
- Work style: Reliability, Proficient, 02/01/22
- Basic computer skills, Completed, 09/01/21
- Typing, Familiar, 03/01/20
- Call center customer service, Familiar, 03/01/20
- Cleaner fit, Proficient, 02/01/22
- Customer service fit, Familiar, 10/01/19
- Verbal communication, Highly Proficient, 09/01/21
- Customer focus & orientation, Proficient, 01/01/22
Timeline
Ramp Agent/Customer Service Agent
UPS DISTRIBUTION HUB
11.2017 - 02.2018
Lot Manager
Allstar Recovery
05.2017 - Current
Caregiver/Personal Assistant
Mississippi State Hospital
03.2017 - 05.2017
Customer Service Representative
Xerox Corporation
10.2014 - 02.2017
Certificate - Medical Coding and Billing
DeVry University
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