Tiffany Brim
Memphis,TN
Summary
Hardworking and punctual,works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
General Merchandiser
Target
Memphis , TN
10.2020 - 05.2024
- Developed and implemented merchandising strategies to increase sales.
- Conducted market research to identify customer needs and preferences.
- Organized product displays in retail stores according to company guidelines.
- Assisted customers with product selection and answered inquiries about product features.
- Ensured compliance with health codes, safety regulations, and other legal requirements.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
General Merchandiser
DHL Supply Chain
Memphis, Tennessee
01.2017 - 04.2019
- Developed and implemented merchandising strategies to increase sales.
- Conducted market research to identify customer needs and preferences.
- Organized product displays in retail stores according to company guidelines.
- Maintained accurate records of all transactions related to merchandise purchases.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Read orders to verify attributes and quantities of merchandise.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Placed products on conveyors for final wrapping and shipment.
Receptionist
Priority Security Services
Memphis, Tennessee
06.2013 - 10.2016
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Created badges for temporary personnel who entered the building on a daily basis.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Reported suspicious individuals to supervisor.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Investigated and analyzed client complaints to identify and resolve issues.
Education
High School Diploma -
South Side High School
Memphis, Tennessee06-2003
Skills
- Retail Merchandising
- In-store support
- Shipping and receiving
- Order Fulfillment
- Quality Control
- Stock management
- Customer Service
- Stocking and Replenishing
- Attention to Detail
- Cash Register Operations
- Effective Multitasking
- Verbal/written communication
Timeline
General Merchandiser
Target
10.2020 - 05.2024
General Merchandiser
DHL Supply Chain
01.2017 - 04.2019
Receptionist
Priority Security Services
06.2013 - 10.2016
High School Diploma -
South Side High School