Positive, sales-driven, dynamic leader who excels in customer service and team building while exceeding my personal and company goals. My career has been about specializing in helping others in sales and service to create repeat business, while celebrating special life moments.
Overview
26
26
years of professional experience
Work History
Sales Associate / Brand Manager
Mednikow Jewelers
03.2020 - Current
Consistently exceeds the assigned annual quota of $1,000,000 (175% over on average)
Acts as brand manager for top selling line in the store
Assist in jewelry timepiece appraisals
Trains new sales staff and communicates vendor updates
Builds relationships with customers to provide an elevated experience and to encourage repeat business
Promotes Team Culture by celebrating personal milestones
Sales Associate
Sissy's Log Cabin
10.2015 - 04.2020
Surpassed the individual sales goal annually by 30-50%
Visual Merchandising to boost maintain store visual appeal, engage customers, and promote specific merchandise
Increased brand awareness in the community
Initiating after hours selling events to recruit new customers
Sales Associate / Buying Team
Mednikow Jewelers
03.2004 - 10.2015
Consistently exceeded the assigned annual quota of $1,000,000 (150% over on average)
Certified Level IV Patek Philippe sales associate
Selected to study in Geneva by high-end watch brand and provide training to staff
Trained 5 new sales staff and provided follow up training that resulted in increased sales
Trained 5 new office personnel on the company parameters of customer service, repair work, and procedures
Assisted in coordinating, promoting, and enabling the highest customer attendance in various trunk shows
Logistically-coordinated and selected jewelry for charity events that resulted in brand awareness, community support, and increased sales and customer base.
In-Store Department Coordinator / Casual Sales Associate
Pottery Barn
09.1998 - 01.2005
Managed the presentation and merchandise turn of the Table Top area of the store
Trained new associates and managed the sales floor when acting as Floor Supervisor.
New Store Coordinator / Corporate Trainer/ Store Trainer / Asst. Manager
Inner Self (A Division of Sara Lee Direct)
03.2001 - 07.2003
Successfully opened eight stores with included hiring and training of the management and sales staff while providing follow-up support and issue resolution
Created training program focusing on daily operations which compiled information that ensured attention to detail and achieved a higher level of service
Managed and developed a team of 13 staff members and trained new store managers
Increased sales conversion by 25%
Implemented successful creative selling contests for sales staff.
Education
GG Candidate
Gemological Institute of America
Carlsbad, CA
Graduate
Leadership Memphis
Memphis, TN
2011
English
University of Memphis
Memphis, TN
1995
English
Millsaps College
Jackson, MS
1994
Skills
Sales
Loss Prevention
Team Building
Visual Merchandising
Customer Service
Store Operations
Event Planning
Community Service
Volunteer, Binghampton Christian Academy (BCA)
Member, Dixon Art Gallery
Member, Carnival Memphis, Ptolemy, and the Secret Society of Queen Bees (2010-2020)
Mentor through Hope Church, (2006-2014) to four young children from 5th grade to high school graduation
Member of LeBonheur Club (2005-2010)
Timeline
Sales Associate / Brand Manager
Mednikow Jewelers
03.2020 - Current
Sales Associate
Sissy's Log Cabin
10.2015 - 04.2020
Sales Associate / Buying Team
Mednikow Jewelers
03.2004 - 10.2015
New Store Coordinator / Corporate Trainer/ Store Trainer / Asst. Manager
Inner Self (A Division of Sara Lee Direct)
03.2001 - 07.2003
In-Store Department Coordinator / Casual Sales Associate