Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Brooks

Chicago Heights,IL

Summary

Seasoned Certified Nursing Assistant with extensive experience at Clipboard Health, adept in patient-focused care and mobility assistance. Excelled in a multidisciplinary team, enhancing patient well-being and safety. Proven compassionate caregiver, skilled in transporting patients and executing range of motion exercises, achieving significant improvements in patient mobility and satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Clipboard Health
Chicago, IL
11.2024 - Current
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units using wheelchairs.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Certified Nursing Assistant

Aperion Care
Glenwood, IL
11.2023 - 11.2024
  • Documented activities and recorded information in EMR system.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered patient call signals and signal lights to determine patients' needs.

Medical Call Center Representative

Maximum Healthcare
Chicago, IL
06.2015 - 01.2024
  • Managed incoming calls and scheduled appointments for patients.
  • Answered patient inquiries, provided information on services, and directed callers to appropriate personnel.
  • Assisted in resolving customer complaints in a timely manner.
  • Verified insurance eligibility for patients prior to scheduling appointments or procedures.
  • Provided medical advice over the phone according to established protocols.

Mental Health Technician

Aperion Care
Chicago Heights, IL
03.2019 - 12.2023
  • Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Encouraged positive behaviors through rewards systems when appropriate.
  • Maintained accurate records regarding treatments provided, medication administration and patient progress notes.

Education

High School Diploma -

Thornton Fractional South
Lynwood
05-2009

Some College (No Degree) - Certified Nursing Basic Training

Excelsior Healthcare Academy
Chicago Heights, IL

Skills

  • Safety precautions
  • Toileting assistance
  • Mobility assistance
  • Transporting patients
  • Patient-focused care
  • Range of motion exercises
  • Compassionate caregiver

Certification

  • CNA
  • First Aid/CPR Certified

Timeline

Certified Nursing Assistant

Clipboard Health
11.2024 - Current

Certified Nursing Assistant

Aperion Care
11.2023 - 11.2024

Mental Health Technician

Aperion Care
03.2019 - 12.2023

Medical Call Center Representative

Maximum Healthcare
06.2015 - 01.2024

High School Diploma -

Thornton Fractional South

Some College (No Degree) - Certified Nursing Basic Training

Excelsior Healthcare Academy

Similar Profiles

CREATE PROFILE
Tiffany Brooks