Tiffany Brown
Sumter,SC
Summary
Highly skilled senior operations manager with over 20 years of experience in supervisory roles, diversified in training dynamics and staff development while serving in the United States Army. Possessing professional, administrative, and educational skills necessary to effectively manage, supervise, administer, and support program functions. Capable of handling diverse tasks both supervised and unsupervised. Known for organization, problem-solving ability, flexibility, and teamwork. Demonstrating competence, honesty, dependability, and initiative. Proficient in employee management, operational analysis, and ensuring compliance with standard operating procedures. Extensive knowledge in retention strategies, performance reviews, advanced counseling, and providing referral services. Noted for superb technical writing abilities and strong communication skills. Skilled in advising senior management on health, morale, welfare, legal, and discipline matters while maintaining operational readiness across various HR metrics. Recognized for talent identification and work prioritization. Demonstrating the ability to display teamwork and good communication skills with individuals from diverse social, cultural, and economic backgrounds.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Paraprofessional (Special Education)
Long County High School
01.2021 - 05.2024
- Support the Special Education department across various subjects, including healthcare, early education, agriculture, and computer classes
- Provide individualized assistance, fostering a positive learning environment, and ensuring students’ academic and social development
- Collaborate effectively with educators, address diverse student needs, and contribute to inclusive and adaptive educational practices
- Provide and assist teachers to provide administrative teaching support in a classroom setting, including but not limited to conducting lesson plans, grading assignments and test
- Reinforce lessons presented by a teacher by reviewing them with students in a small group or on an individual basis
- Encourage proper behavior and enforce school rules and regulations
- Supervise and monitor behavioral, educational, and developmental progress and report concerns to the necessary parties
- Supervise students both in a classroom and outside the classroom, at recess or on field trips
- Help minimize classroom disruptions and provide an encouraging environment
- Assist student’s interaction and adaptability socially through activities that promote group engagement, academic, and personal growth
- Ensure that confidentiality is respected and always maintained
- Aide in nurturing and developing the knowledge, abilities, and social skills of children of all ages in preparation for primary and secondary school education
- Assist teachers in tracking a student's year progress and create reports to share with their parents.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Senior Operations Manager
United States Army
06.2020 - 09.2020
- Direct advisor to the Senior Management on health, morale, welfare, legal, and discipline matters of a medium company-sized element (50-100 members)
- Responsible for operational readiness to include HR metrics, medical readiness, and deployment availability at 100%
- Senior Petroleum Manager aimed at identifying the best talent to retain in the United States Army noted by upper-echelon leaders
- Head trainer for all quarterly and annual requirements
- Conducts senior level talent analysis and work priorities
- Enlisted liaison pertaining to all military matters.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Platoon Seargent
United States Army
06.2017 - 05.2020
- Acted as the direct advisor to senior management on matters including health, morale, welfare, legal, and discipline for a medium-sized company (50-100 members)
- Maintained 100% readiness in HR metrics, medical readiness, and deployment availability
- Identified and recommended top talent for retention in the U.S
- Army, recognized for excellence by leadership
- Led quarterly and annual training requirements as the head trainer
- Conducted advanced analysis to prioritize work and manage talent effectively
- Served as the enlisted liaison for all military-related matters.
Small Groups leader
01.2015 - 06.2017
- Educated over 50 women on various aspects of education, personal development, and professional growth
- Oversaw the maintenance and inventory management of petroleum equipment valued at over $5,000,000
- Assisted team members with career planning and conducted comprehensive training assessments and performance reviews
- Developed and maintained discipline among assigned soldiers, ensuring their personal well-being
- Assisted with preparing reports, coordinating schedules, and verifying logistics such as flights, hotels, and rentals
- Supported the local Defense Travel System’s help desk for users, travelers, and routing officials
- Scheduled appointments and prepared detailed outgoing correspondence for meetings.
Company Operation Supervisor
08.2001 - 12.2014
- Conducted the reception and orientation of new personnel to the company, including scheduling initial orientation and coordinating living arrangements
- Initiated medical and dental screening processes for new personnel
- Responsible for filing reports, conducting briefings for newcomers, receiving medical/dental reports, and managing high-volume phone calls
- Provided assistance with coaching and mentorship to personnel during their transition and adjustment into an unfamiliar environment.
Education
Technical College - Nail technician certification
01.2023
Bachelor of Science - Healthcare Administration
01.2014
Associate of Arts - General Studies
01.2012
Skills
- Parent Communication
- Schedule Management
- Group and individual instruction
- Activity implementation
Certification
- SEXUAL HARRASSMENT/ASSAULT RESPONSE & PREVENTION
- Senior Leader Course
- MASTER RESILENCE TRAINER
- Drill Sergeant School
References
Available Upon Request
Volunteerserviceawards
- Volunteered at Second Harvest Food Bank of Southeastern NC
- Volunteered at Salvation Army Shelter
- Volunteered at City of Fayetteville Parks and Rec
- Volunteered at Youth Center Fort Lee
Timeline
Paraprofessional (Special Education) - Long County High School
01.2021 - 05.2024
Senior Operations Manager - United States Army
06.2020 - 09.2020
Platoon Seargent - United States Army
06.2017 - 05.2020
Small Groups leader -
01.2015 - 06.2017
Company Operation Supervisor -
08.2001 - 12.2014
Savannah Technical College - Technical College, Nail technician certification
Columbia Southern University - Bachelor of Science, Healthcare Administration
Central Texas College - Associate of Arts, General Studies
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