Tiffany Brown

Receiving, sorting, and filing court documents related to estates, wills, guardianships, and other probate matters

Inputting case information, legal details, and financial data into the court's database system

Preparing legal forms and documents such as notices, orders, and decrees as directed by the court.

Preparing legal forms and documents such as notices, orders, and decrees as directed by the court

.Maintaining court calendars and scheduling hearings and appearances.

Answering questions from the public regarding estate procedures, providing basic legal information, and directing them to appropriate resources

Ensuring the accuracy and completeness of court files, including maintaining proper indexing and cross-referencing.

Processing and recording court filing fees.

• Reviewed and monitored compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements
• Analyzed potential areas of risk and developed strategies to mitigate such risks
• Conducted research on laws, regulations, and industry trends related to the organization's operations
• Monitored registered individuals who need to update their Form U4, due to a recent disclosure/garnishment and inputting the disclosure in a timely manner on FINRA
• Reviewed the terminations of licensed individuals and contacting appropriate stakeholders to confirm all information is accurate to file the FORM U5/8T on time
• Generated reports, providing data analysis and troubleshooting Associated Persons into the NFA Swaps Proficiency Requirement
• Provided support to AP Coordinators in the designations of Associated Persons in EmDD

• Monitored driver performance to ensure compliance with safety regulations and company policies
• Maintained administrative functions for bus, rail, and instruction departments
• Resolved customer complaints related to bus delays and operator complaints
• Maintained department and electronic records for all operators
• Ensured all operators were following local, state, federal regulations, and policies
• Scheduled maintenance appointments for all vehicles used in the transportation process
• Generated reports detailing expenses incurred during each month's operations

• Identified, analyzed, and evaluated operational risks across multiple business lines
• Developed and maintained risk control frameworks to ensure compliance with regulatory requirements
• Conducted independent reviews of processes and procedures to identify potential areas of operational risk
• Assisted in the development of policies and procedures for mitigating operational risks
• Prepared reports on key findings from risk analysis activities for senior management review
• Provided guidance on best practices for managing operational risks across the organization
• Reviewed audit results and provided recommendations on how to improve overall risk management processes
• Conducted investigations and took appropriate actions to resolve concerns
• Used Excel pivot tables, charts, and reports to break down and analyze information
• Built disaster management and recovery plans for different types of financial emergencies
• Performed periodic reviews of existing control systems for accuracy, completeness, and effectiveness
• Assisted in developing contingency plans for responding quickly and efficiently to emergency situations
• Developed and led risk assessment projects to assess compliance with regulatory requirements, industry standards and operating procedures
• Wrote, maintained, distributed, and updated operational risk procedural manuals, job aids and tools
• Assigned corrective action target dates for identified risks and verified timely completion and implementation to comply with regulatory requirements

• Analyzed business operations and identified opportunities for improvement in internal control systems
• Documented audit findings in formal reports presented to senior management team
• Provided recommendations on how to improve internal control environment
• Monitored adherence to corporate governance standards within the organization
• Assisted external auditors during annual audits by providing necessary information
• Researched new developments in auditing standards, regulations, and best practices
• Addressed and resolved audit issues
• Investigated discrepancies that were uncovered during audits
• Collaborated with management to address all major risks
• Reviewed company policies against best practices to better understand the level of compliance
• Coached new employees to inform and educate on processes, procedures, and deadlines
• Helped department leaders devise and implement remediation plans to address identified concerns
• Delivered a superior level of customer service to small business clients

• Assisted other members of the QA team in identifying areas for improvement in processes and procedures
• Documented all phases of test execution including results analysis and defect resolution
• Participated in daily scrum meetings providing status updates on projects assigned
• Prepared reports detailing overall project progress according to established timelines
• Worked with team members to create efficient workflows, resulting in high productivity
• Used quality monitoring system to compile and track individual and team performance
• Conducted internal audits to measure adherence to established QA standards
• Developed corrective and preventive action plans to resolve non-compliance issues
• Created, edited, and updated project manuals and technical documentation used by entire QA team
• Implemented internal auditing practices to create standards and statutory obligation compliance reports
• Recommended improvements to systems and procedures for increased productivity
• Prepared and analyzed internal and external quality reports for management staff review
• Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas