Tiffany Brummell
Las Vegas,NV
Summary
Proven Call Center Customer Service Representative with a robust background at DIRECTV, adept at managing high-volume calls and scheduling appointments. Excel in multi-line phone system operation and delivering exceptional customer support. Demonstrated ability to enhance customer satisfaction through effective communication and multitasking, with a keen focus on data protection and document management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Call Center Customer Service Representative
Cox Communications Inc.
Las Vegas, USA
11.2022 - 06.2024
- Answer calls
- Schedule appointments
Call Center Customer Service Representative
DIRECTV
Hanover, USA
03.2017 - 10.2022
- Handle inbound and outbound calls
- Customer service skills
Receptionist
Doctor office
Raleigh, USA
06.2013 - 02.2016
- Answer calls
- Schedule appointments
- Sort paperwork
Education
Advanced diploma -
Bluestone high school
Skipwith, VA05.2013
Skills
- Multi-line phone system operation
- Information protection
- Data entry
- Customer Support Proficiency
- Telephone etiquette
- Document management
- Scheduling appointments
- Multitasking and prioritization
Certification
- CPR, 05/01/24, 05/31/26
- Food handler certificate
- Real Estate License
- First Aid Certification
- Driver's License
- Teaching Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Call Center Customer Service Representative
Cox Communications Inc.
11.2022 - 06.2024
Call Center Customer Service Representative
DIRECTV
03.2017 - 10.2022
Receptionist
Doctor office
06.2013 - 02.2016
Advanced diploma -
Bluestone high school
Similar Profiles
Roshadd McCulloughRoshadd McCullough
Sales Associate at Cox Communications Inc.Sales Associate at Cox Communications Inc.
Armani MercerArmani Mercer
Customer Advocate Specialist at Cox Communications Inc.Customer Advocate Specialist at Cox Communications Inc.
Brendon MeekinsBrendon Meekins
Digital & Specialty Contact Center / Soultion Specialist at Cox Communications Inc.Digital & Specialty Contact Center / Soultion Specialist at Cox Communications Inc.
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club