Tiffany Brunell

• Maintained strict hygiene, sanitation, and infection‑control standards in all treatment areas.
• Communicated clearly with clients to explain procedures, address concerns, and ensure comfort.
• Demonstrated strong interpersonal skills while supporting individuals with varying needs and sensitivities.
• Managed appointment scheduling, check‑ins, and payments with accuracy and professionalism.
• Documented services and maintained organized records in accordance with company policies.
• Provided education on aftercare and skin health, reinforcing safety and proper follow‑up.
• Worked efficiently in a fast‑paced environment while maintaining a calm, patient‑centered approach.
• Collaborated with team members to support daily operations, inventory, and workflow.

• Delivered exceptional customer service, ensuring client satisfaction and repeat business.
• Maintained strict sanitation and infection‑control standards in accordance with state regulations.
  • Communicated clearly with clients to understand needs, provide guidance, and ensure a positive experience.
  • Managed appointment scheduling, check‑ins, and customer flow in a fast‑paced environment.
  • Demonstrated strong interpersonal skills while working with individuals of diverse backgrounds and needs.
  • Handled payments, product recommendations, and service documentation with accuracy.
  • Maintained a clean, organized workspace to support safety and efficiency.
  • Adapted quickly to changing schedules and high‑volume periods while remaining calm and professional.

• Managed and updated patient charts in the EMR with accuracy, confidentiality, and attention to detail.
• Coordinated patient transport requests, bed assignments, and unit workflow to support clinical efficiency.
• Completed decedent documentation and followed hospital policies and compliance procedures.
• Communicated critical updates to nurses, providers, and multidisciplinary staff in a timely, professional manner.
• Supported multiple units as a float, adapting quickly to different workflows and patient populations.
• Answered high‑volume phone lines and assisted with patient inquiries, staff requests, and administrative needs.
• Ensured accurate documentation of patient information, orders, and unit activity.
• Maintained a calm, reliable presence during high‑stress situations and fast‑paced clinical demands.

• Assisted in maintaining patient records using electronic health record (EHR) systems, ensuring accuracy and confidentiality.
• Assisted with billing inquiries, accurately processing payments and verifying insurance information for patients.
• Performed therapeutic modalities including ultrasound and electrical stimulation under provider direction
• Supported providers by preparing treatment rooms and maintaining a clean, organized clinical environment
• Checked patients in and out, processed payments, and verified insurance information

• Managed and controlled office supply inventory for timely ordering and requisition of depleted stock.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
• Maintained reception area in orderly manner to provide visitors with a positive first impression of the company.
• Answered and directed incoming calls using multi-line telephone system.
• Welcomed guests and clients in an upbeat and friendly manner.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Scheduled appointments.