Hi, I’m
Tiffany Budoff
Carpentersville
Summary
Professional import operations manager with extensive expertise in logistics, customs compliance, and supply chain management. Proven track record of optimizing import procedures, reducing costs, and ensuring timely delivery. Strong focus on team collaboration and adaptability to guarantee reliable and efficient operations. Skilled in vendor negotiations, regulatory documentation, and international trade regulations, consistently driving results and supporting organizational goals.
Overview
2026
years of professional experience
Work History
Green Worldwide Shipping
IMPORT MANAGER
05.2022 - Current
Job overview
- Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
- Skilled in effectively delegating tasks to optimize workload distribution, empower employees, and challenge them to grow. Committed to fostering a collaborative environment that promotes skill development and delivers rewarding experiences for team members.
- Led a team of 5 import coordinators, providing training and mentorship.
- Work with customs brokers to manage customs imports and submit necessary documentation for proper customs entry
- handled 50-70 files a month, quoted all DAP,DDP,EXW,FOB shipments.
- handle border crossings, domestic and foreign to foreign shipments.
- monitored KPIs and Utilized CargoWise One
- Resolved complex logistics issues and provided exceptional customer service to clients.
Pegasus Logistics
IMPORT SPECIALIST
11.2020 - 05.2022
Job overview
- Coordinated logistics for successful importation of high-value merchandise, ensuring proper handling and transportation arrangements were made.
- Managed relationships with customs brokers, resulting in expedited clearance of shipments.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Advised customers on transportation options, types of carriers or shipping routes.
- quoted all shipments
- CW1 , A-Z operations not including brokerage
SEKO Logistics
OCEAN AND AIR IMPORT COORDINATOR
03.2019 - 11.2020
Job overview
- Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
- Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
- Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
- Provided training for junior team members on best practices in import coordination, contributing to overall departmental efficiency.
- Created and wrote up new process instructions, resulting in increased efficiency.
Rohlig USA
AIR IMPORT COORDINATOR
06.2017 - 03.2019
Job overview
- Made sure all bookings were booked correctly and made sure they corresponded to what the customer's needs were
- If something is not correct, I do the best I can to make sure the customer is happy
- Quote overseas/customers
- Notified all parties of the status of the shipment
- Obtained customs clearance in a timely matter to get the shipment delivered
DSV
AIR IMPORT COORDINATOR/ENTRY WRITER
06.2016 - 06.2017
Job overview
- Verify when shipments are coming in and notified the customer
- Transferred shipments when needed
- Air and Ocean Brokerage - ISF filings, Clearances
- Dealt with all US agencies - Customs/USDA/Fish and Wildlife/FDA
Universal Logistics Solutions
Senior Import Coordinator and Entry Writer
12.2011 - 05.2016
Job overview
- Directed all functions and activities related to entering and clearing shipments into customs system in a timely manner along with shipments delivery
- Steered all efforts toward ocean and air freight entry writing and forwarding
- Proficiently determined proper tariff classification, executed appropriate duties and fees for products imported into the United States
- Assertively notified delivering parties of customs clearance, delivered instructions and required information
- True A-Z
PORT to PORT INC.
ACCOUNT REPRESENTATIVE
Job overview
- maintained accurate inventory control for customer goods through all phases of the import, export, warehouse, and transportation process
- Fully accountable for the accurate and timely data entry of all manifest, ABI notes, inventory, and customer import/export information and requirements
- Facilitate communication and build working relationships with freight forwarders and brokers to ensure the safe and timely transportation of customer goods
- Provide leadership and direction to a team of 40 drivers, ensuring complete compliance with all DOT, safety, maintenance, and CSA 2010 regulations
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
BONEFISH GRILL
RESTAURANT MANAGER
Job overview
- Led and managed front and back of the house operations and staff with responsibility for achieving P&L, customer service, and growth targets set forth by corporate management
- Increased beer, wine, and liquor sales by 1% while leading successful negotiations with food and service providers in improving product quality and overall product pricing
- Supervised, trained, and mentored a staff of 30, coaching them in sales methodologies, customer service techniques, problem solving, and in ways to successfully increase potential sales
Education
Full Sail UniversityWinter Park, FL
Master of Arts from Digital Media
06-2025
Colorado Technical UniversityColorado Springs, CO
No Degree from Management
Illinois Institute of Art
Bachelor of Fine Arts from Animation And Media Art
06-2002
Skills
- Transportation planning
- Rate negotiations
- Incoterms awareness
- Project management
- Time management abilities
- Continuous improvement
Certifications Courses
- Employee to Manager course from American Management Assoc.
- Management course from Blanchard
- 49CFR Dangerous goods certification
Languages
Spanish
Limited Working
Timeline
IMPORT MANAGER
Green Worldwide Shipping
05.2022 - Current
IMPORT SPECIALIST
Pegasus Logistics
11.2020 - 05.2022
OCEAN AND AIR IMPORT COORDINATOR
SEKO Logistics
03.2019 - 11.2020
AIR IMPORT COORDINATOR
Rohlig USA
06.2017 - 03.2019
AIR IMPORT COORDINATOR/ENTRY WRITER
DSV
06.2016 - 06.2017
Senior Import Coordinator and Entry Writer
Universal Logistics Solutions
12.2011 - 05.2016
ACCOUNT REPRESENTATIVE
PORT to PORT INC.
RESTAURANT MANAGER
BONEFISH GRILL
Full Sail University
Master of Arts from Digital Media
Colorado Technical University
No Degree from Management
Illinois Institute of Art
Bachelor of Fine Arts from Animation And Media Art
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