Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Burkhead

Shepherdsville,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Senior Fulfillment Specialist

Radial
01.2021 - Current
  • Assisted in training new hires on company procedures, promoting consistent performance standards across the department.
  • Maintained a safe and organized warehouse environment, adhering to safety protocols and guidelines.
  • Conducted regular performance reviews for team members, offering constructive feedback and guidance to support their ongoing professional development.
  • Expedited order processing times with the effective use of barcode scanning technology during picking and packing stages.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Received returns of damaged and incorrect orders to process replacements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Electronics Sales Associate

Walmart Supercenter
08.2018 - 12.2020
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided expert guidance for customers seeking technical support or troubleshooting advice on their electronics purchases.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain optimal product availability.
  • Participated in ongoing training opportunities to enhance product knowledge and refine selling techniques for continued professional growth within the role of Electronics Sales Associate.
  • Supported store initiatives for promotional events or seasonal displays, contributing to increased foot traffic and overall sales performance during peak periods.
  • Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
  • Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
  • Processed transactions efficiently at the point of sale, ensuring accuracy in handling cash and credit payments along with issuing receipts or refunds when necessary.
  • Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.

Inbound Quality Department

Amazon SDF-4
10.2011 - 05.2018
  • Enhanced product quality by conducting thorough inspections and reporting findings to the team.
  • Streamlined communication between departments by serving as a liaison during quality-related discussions.
  • Demonstrated attention to detail when reviewing specifications, ensuring products met established criteria.
  • Participated in training sessions, staying up-to-date on industry best practices and regulatory requirements.
  • Input data into spreadsheets or electronic databases to build complete documentation of testing and troubleshooting procedures.
  • Worked independently on assignments involving varied and complex issues without direct supervision.
  • Conducted regular reviews of non-conforming products, implementing corrective measures to minimize recurrence rates effectively.
  • Reported problems and concerns to management.
  • Assessed products or services to evaluate conformance with quality standards.

Cashier/Salesfloor

Dollar Tree
09.2009 - 10.2011
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Adair County High School
Columbia, Kentucky
06.2009

Skills

  • Quality Control
  • Time Management
  • Safety Compliance
  • Warehouse Operations
  • Customer Service
  • Organizational Skills
  • Packing Expertise
  • Attention to Detail
  • Adaptability
  • Continuous Improvement
  • Order Processing
  • Computer Proficiency
  • Data Entry Accuracy
  • Problem Solving
  • Team Collaboration
  • Returns Processing
  • Product Packing
  • Order Picking

Timeline

Senior Fulfillment Specialist

Radial
01.2021 - Current

Electronics Sales Associate

Walmart Supercenter
08.2018 - 12.2020

Inbound Quality Department

Amazon SDF-4
10.2011 - 05.2018

Cashier/Salesfloor

Dollar Tree
09.2009 - 10.2011

High School Diploma -

Adair County High School

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Tiffany Burkhead